When I reserve the room I asked for a room. Facinstead of getting that I got a room on the side of where seem like all the trash people were put. There were junkies falling asleep. Slumped over in the hallway. There were people in the parking lot where their cars torn apart.And it seemed like they're entire house scattered all over the parking lot. But the room itself wasn't bad.Customer service was great.
Benjamin T
- 04/22/2025
Worst hotel ever.
This place was horrible. We didn't make the reservation, the reservation operator did as they didn't have a room that fit our needs. She never asked us about smoking or non smoking room. We asked if we could change and were told, no because it was a 3rd pity reservation. We did not order it through priceline or any any of those discount places. So we went to our room. The smell was so overwhelming. Not just cigarettes but it also smelled of pot. No box spring on the bed but the metal box frame squeaked loudly with every move. There wouldn't be any sleeping that night. I went back and talked to the desk clerk again. She asked the gentleman also behind the desk to go check it out. He came back and said it didn't smell. My husband d said, you must be a smoker. So she moved us to a non smoking room upstairs. Much better including a box spring. The room looked so dirty that we checked for bugs and put our luggage up. I will never stay at another Red Roof Inn again.
Debra K
- 03/16/2025
Uncomfortable beds burn holes in linen and gray overcharged.
Over charged and can't get any help from hotel manager.
Thomas L
- 12/30/2024
Clean Rooms
The room was clean.
Sharon G
- 09/30/2024
Expedia Group verified review
Could be better house keeping but overall I love the nice update rooms. Some areas can be fix more time in the rooms when cleaning should smell fresh not like urine
Katrina
- 01/16/2025
Expedia Group verified review
The bathrooms were dirty. There were roaches. The floor was really dirty as well. The step is not super friendly and the police were getting called constantly to the property.
Amber
- 01/10/2025
Expedia Group verified review
The staff was very friendly but the area isn’t great, the door to the room didn’t work, and the room wasn’t cleaned during my stay.
Jennifer
- 10/07/2024
Expedia Group verified review
Ok
Ryan
- 09/15/2024
Hotels.com verified review
Room was painted in dismal colors; shades of cold gray. Creepy. Instead of the customary red wall in the room it was painted a dark cold gray. Depressing. Also the customary red and black bed spread was absent. I will no longer choose red roof inn as my hotel; my room was as gray as a prison cell,
Thomas
- 09/02/2024
Expedia Group verified review
Staff was very nice, friendly and accommodating. The phone in my room did not work. The tv remote had to be replaced. Refrigerator and microwave were clean, operational and handy. Coffee maker and free coffee was nice.
Mattress needs to be replaced or at least flipped. Nothing major or serious needs to be done, but a little sprucing up would be nice.