Breakfast was good for complimentary, rooms were average ~ all the faucets were opposite cold was hot and hot was cold, floors were pretty dirty and toilet paper holder was falling out of the wall. Air conditioning was good but we were there in April and I can't say that it would hold up if it were July or August. We had fresh towels each day which was a plus. Helena at the front desk was AMAZING ~ she was patient, kind and very helpful ~ I hope I got her name correct!
Kelly
- 04/13/2026
Hotels.com verified review
Did not eat breakfast. Stopped on a 20 degree F. night to get a shower and some rest. Room was cold, took several hours to warm up. Shower was cold, not only when I got in but again in the morning. This stay wasn't worth $10.
Irving
- 04/12/2026
Expedia Group verified review
Terrible place. Very dirty, broken AC, blood on the floors, and very unhygienic place
Robert
- 04/10/2026
Expedia Group verified review
Some days u have to ask for tissue , no breakfast only for masters..it's just waffles,toast , cereal
Angela
- 04/09/2026
Hotels.com verified review
hotel staff overbooked and we didn't get our reserved room.
Monte
- 04/08/2026
Expedia Group verified review
Although the rooms have been "updated" with new linens and furnishings, they were done very hastily. Nothing in the room could plug in (fridge, microwave, clock) due to furniture. Room was not very clean. Smoke alarm did not have a battery so it beeped. Faucet in bathtub dripped constantly. However, staff was very friendly.
Michael
- 04/08/2026
Hotels.com verified review
Room check in was a mess. Couldn’t figure out who was in what room and seemed like they double booked things. Gave keys to our room to people who checked in after use. Loved the Masters, but the hotel situation in Augusta is just the worst.