What Others Have Said
Red Roof Inn Raleigh Crabtree Valley
3921 Arrow Dr, Raleigh, NC 27612
Hotels.com verified review
I stayed here expecting a budget-friendly experience that still upheld basic cleanliness and comfort. Unfortunately, that wasn’t the case. Despite being read the strict no-smoking policy at check-in—even though we’re non-smokers—our initial room was laden with a heavy smoke odour, forcing us to request a room change. The alternative room was only marginally improved, leaving us overall disappointed. Not surprising when we say other guests smoking in the hallway outside their room doors, but hey, they weren’t smoking in their rooms right! The room conditions raised several concerns. We had to wash our feet before settling in on lumpy beds with bedspreads that bore holes resembling cigarette burns. Additionally, the thin walls allowed almost every conversation from the neighboring room to penetrate our space, further detracting from the comfort of our stay. While I understand that pricing is on the lower end, these issues are hard to overlook. If you value cleanliness and a quiet environment, you might want to consider other options, as this stay did not meet the standards one might expect, regardless of the budget-friendly price.
Expedia Group verified review
The staff were fabulously accommodating
Expedia Group verified review
The staff really went above and beyond to make sure we were comfortable. The place isn’t fancy but it is clean & a great quiet safe place.
Expedia Group verified review
It was okay. Didn't know how to work the shower
Expedia Group verified review
James was great
Expedia Group verified review
With all the new properties in the area, this one looked sad. The lobby was in nice condition and the staff was nice. This property was a little on the unsafe side as there is only exterior access to the 1st floor rooms and there's a staircase down to a business lot that looked abandoned. There was no weatherproofing under the door. The gap was so big I could see daylight. The room was clean but the touchups were sloppily done. THERE IS NO ELEVATOR ON THE PROPERTY. The TV couldn't connect to the network and the fridge was unplugged and took forever to cool. It was within walking distance to a huge mall and a McDs so that was a plus because the traffic patterns in the area were a headache. Upstairs neighbors were beyond noisy as there is no carpet in the room to dampen the sound. Ok place to sleep but that's it.
Expedia Group verified review
Amazing service and clean rooms!
Expedia Group verified review
Friendly staff. Easy parking
Expedia Group verified review
Not the greatest. No elevator and room on third floor.
Expedia Group verified review
Staff was very helpful
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