Pet Friendly Lodging Reviews

The whole the staff are very efficient and fresh!

The place was going thru renovations. But it was quiet and staff was friendly

The staff here was beyond friendly made it feel a little like visiting family. Recently renovated so it’s modern and incredibly comfortable.

Awesome hotel nice and clean staff nice guy

I didn't come across all the bad reviews when I booked a room at this place. Nate Bargatze was performing a show at the Thompson Boling Arena - Food City Center and I traveled down to the area to see him. I booked 2 nights at this hotel so that I can check out a couple of museums 40 minutes away. To make up for all the bad reviews this place has had, I share my experience that hopefully makes up for those bad reviews. They are under renovations. They are doing a lot of work to make the place better considering this must be an old building. I spoke with one of the workers about it & he told me that it's not so much changing owners, but they are changing franchise. They will become a Marriot around end of summer or beginning of Fall. The room me and my friend stayed at looked presentably clean and comfortable. We didn't see any bed bugs or cockroaches during our stay, everything looked up to date and redone. We had a pleasant experience during our stay there even though we weren't expecting a whole lot, but I am happy we didn't receive a bad experience during our stay. I believe they are trying to make this place a lot better and whether you choose to give them a chance, it's up to you.

Apparently the entire place was under construction with hammering and drilling in the room above my room at 7-8am. Called to make complaint to lobby, no phone in the room. Staff was not helpful with the construction issue, said there was nothing they could do. Wouldn’t allow me to do a late checkout. Constant knocking on my hotel door between 9-11am to see if I was checked out yet. Checkout is at 11, in my opinion they should have left me alone after the first knock at 9am until checkout time frame at 11am but no… 3 different people total came knocking at my door between 9-11am plus the construction noise that started between 7am-8am. Bed was so uncomfortable and hard. Terrible place to try and get proper rest.

Staff were friendly. But room was not clean. Sheets were not clean. Ask for another room, and it was not that clean either. Property was not in great condition. Did seem like the safest place either.

A dump. Smelly, rough, in need of serious renovations. The last time we stay at a Red roof.

The website indicated this facility served breakfast - it did not. The facility was pictured as bright and attractive. It was dingy, terribly run down and dirty. There were some attempts at refurbishment, but the pace must be glacial as a newer appearing shower already had a large crack in one wall. The bright spot was that the staff I encountered were pleasant and helpful. The air conditioner/heater performed well. I cannot recommend this location.

Always a great bargain. Really good for a low cost motel option!