The hotel was very accommodating to our hockey family and we loved the lobby area to get together.
Dawn N
- 03/18/2025
The front desk people were perfect.
The front desk people were perfect.
Stephen S
- 02/15/2025
Very good experience.
Very good experience Sheena was awesome.
Mark D
- 10/21/2024
Expedia Group verified review
Great place
Michael
- 12/17/2024
Hotels.com verified review
Really nice hotel, I loved the area around the entrance where you could sit and hang out near the Holiday decorations. It was very clean and quiet, close to everything. Only thing I would improve is the breakfast seemed as if it was included and it wasn't. Coffee and food being sold was excellent though and worth it. Highly recommend.
Emoke
- 12/16/2024
Hotels.com verified review
We took a risk and stayed somewhere other than the heavenly Hyatt Place Amherst/Buffalo, where we have stayed multiple times. TOTAL MISTAKE. We reserved a double queen room (for 4 people) and they had given that room to someone else, so we were put in a king with a twin sofa bed. The room was sparse and felt more bloke a motel than a hotel. There was a huge gap under the door so light and noise were pouring in all night. The TV says that streaming services were available, but that's only if you already had an account. No free breakfast, which we knew about, but after a horrible night's sleep on the floor, even a free coffee would have been helpful. Horrible way to end a holiday weekend. Never again.
CONSTANCE
- 11/29/2024
Hotels.com verified review
The rooms were nice but the service was rude and unprofessional. Mainly the operation manager. Some staff was pleasant. Definately a power trip situation and made a comment toward my 13 year old being in the room alone while I was across the hall
Kelly
- 11/24/2024
Expedia Group verified review
Great location next to the airport. Clean with good amenities.