I've stayed here before and my experience this time was terrible I will never book there again. The room had no air conditioning properly working, no TV working, the room was not properly cleaned. But because i stayed one night i assumed that why we were treated in that manner. Certain staff members were exceptionally Rude. Unprofessional behavior. They did attempt to accommodate but it was too late at that point. Mary. Was the worst ever, 😫 Mickey if that's even his name was slightly above Mary in behavior. The maid I believe her name was Amanda was very sweet, accommodating and went above and beyond despite everything we tipped her for cleaning the room. Its very unfortunate this happened as you've truly lost a customer 😔. My 1st experience i stayed 3days and it was Great, but never again.
Benita
- 06/13/2026
Expedia Group verified review
No internet
No tv working properly
My daughter fell and open her head at one of the tables
Marelys
- 06/07/2026
Hotels.com verified review
My son & I stayed here for 1 night. Upon checking in, we were notified that the cable tv was currently out but hopeful it’d be back soon. On the ride up to our room we spoke to a couple who stated the cable has been out for days so that set the mood for our disappointment right there. Open the door to our room and I can just say it’s well past its prime. We were afraid to take our shoes off and walk across the floor! No remote for the TV but since the cable was out, guess we didn’t need one. Decided to take a shower since we’d been traveling all day—no hot water, it was warm at best, and there was no shampoo. Morning couldn’t come fast enough for us. If you’re looking for a comfortable stay, keep looking. Only positive thing is the AC worked great.
Danny
- 05/31/2026
Hotels.com verified review
There were no hiccups, it went well.
Heather
- 05/17/2026
Expedia Group verified review
Great breakfast. Friendly staff
Andrea
- 04/12/2026
Expedia Group verified review
Parking was easy. It was messy but right now they are going through major renovation. Pool was open and warm so that was nice. And extremely convenient there’s a restaurant attached, they delivered our food to our room.
Skye
- 03/08/2026
Expedia Group verified review
Great breakfast selection every morning! Room was quiet but could hear people up and down the halls. But that comes with the territory.
Chelsie
- 03/03/2026
Hotels.com verified review
Carpet in room dirty, hot water didn’t work in shower, shower door opens in not out. Been remodeling this place for months, like walking in a construction zone and of course the elevators don’t work.