What Others Have Said
Best Western Premier Alton-St. Louis Area Hotel
3559 COLLEGE AVE, Alton, IL 62002-5009
Expedia Group verified review
Liked the setup of the room. Door was hard to shut & open.
Expedia Group verified review
They do not have my reservation correct I made thru expedia
Hotels.com verified review
We will never stay here again. The air conditioning did not function in our room. So it was hot and humid each night, very uncomfortable. There was also a leak in the bathroom ceiling. I’m you weren’t careful it would drip on your head while standing at the sink and there was always a small puddle on the floor of the bathroom. Check in was also weird as the clerk kept going to the “back” to confirm our reservation via fax…..We travel to Alton once a year and will never stay here again. They should really drop the “Premier” from their name.
Expedia Group verified review
OK
Expedia Group verified review
The hotel was great. CeeCee at the front desk is so nice. Now for the rant that has nothing to do with the hotel: EXPEDIA - get your act together and pay these hotels so people can check in quicker! I booked this hotel an hour before I got there and it still took another 30 minutes before Expedia paid the hotel so I could check in!
Expedia Group verified review
Ok
Expedia Group verified review
Registration staff was excellent. Night staff was rude. Had a group of adults together playing cards and talking (not loud or excessive). Told at 10:00 on a Saturday night to go to bed. Everyone must leave the lobby and outside patio. No one was loud. We booked together to visit and rudely denied. Told them in advance.
Hotels.com verified review
Not a bad price. The room was very clean and the breakfast was ok
Expedia Group verified review
Nice Hotel, Pleasant stay Only downside was the pillows were a little small and the pool did not appear to be open but just came at the wrong time Overall very pleasant stay though.
Hotels.com verified review
Over all it was good. I only scored a 3 on condition because the entry light only flickered, the toilet kept running and the tub didnt have safety strips. A lot had been upgraded and looked nice. I reported the light and toilet.
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