Pet Friendly Lodging Reviews

Great stay staff was very helpful

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EL HOTEL ESTABA EN BUENAS CONDICIONES Y MUY LIMPIO PERO ESTUVIMOS 5 DIAS Y NUNCA PASARON PR LA HABITACION. NO IBAN A LIMPIAR ,TENIAMOS QUE SALIR A PEDIRLES PAPEL DE BANO A BOTAR LA BASURA Y NUNCA CAMBIARON LAS TOALLAS.

Clean .

enjoyed my stay.

The woman at the front desk was unfriendly and unwilling to help. She was extremely unprofessional and rude. She shared no information about the property, like pool and breakfast times. The property is located right off the highway but in a sketchy area. I wouldn’t recommend staying here even though the price can be tempting.

We booked this hotel for a weekend getaway based on the photos and description on Expedia. Unfortunately, it was nothing like advertised. When we arrived, we found the property surrounded by a secured gate with several homeless individuals camped outside. The front desk staff were friendly, but the office smelled terrible and was very run down. Before unloading our luggage, we checked the room. The parking lot had several loud people hanging around, making it feel more like a party spot than a hotel. The room was dark and dingy, even with all the lights on. The mattress was completely enclosed in a zippered cover, but the cover itself looked dirty. The bathroom had a dead bug in the corner and hair on the toilet. We immediately requested a refund and left to book another hotel. Because we booked through Expedia, we spent over a week going back and forth with customer service, only to be told they wouldn't refund us because the reservation was "non-refundable." Expedia offered only a $25 credit. Expedia completely misrepresented this property and then refused to stand behind their listing. We never stayed in the room because it did not feel clean or safe. This experience has convinced us not to use Expedia again.

The hotel was clean and neat. The breakfast was good. Staff were friendly

I would not stay here again the air conditioning didn’t work at all and they refused to move us rooms or refund us. There were people screaming outside all night. The security guard came to deal with it multiple times. It was dirty. The hotel was supposed to be dog friendly for our service dog but no where to take the dog out on the property. You had to go outside the gate where there were several homeless people and dark areas, it wasn’t safe.

Very comfortable and quite