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What Others Have Said
Best Western Sevierville/Kodak Inn
3385 WINFIELD DUNN PKWY, Kodak, TN 37764-1540
Nice hotel with excellent service!
Room, beds, bathroom facilities were very adequate. Things we missed (a pen, chair and information) were supplied quickly by Kevin. Kevin also checked us in and fixed our door the next morning with a smile and good conversation. Can't ask for more than that.
Expedia Group verified review
Clean rooms, friendly staff, and good rates at a site that's easily accessible from the interstate. Having a balcony was a nice surprise, though my view was pretty much just the buc-ee's sign.
Hotels.com verified review
Checked into our room and my husband always does a check for bed bugs. While the room was clear for that, the beds hadn’t been cleaned underneath, the floors had not been mopped, light fixtures, appliances, and tub were dirty. When informing the front desk, they said we could talk to the manager tomorrow. No offer to clean the room again or move to other room was offered.Completely unacceptable.
Expedia Group verified review
Nice room. Good breakfast. Exercise room was Ok. No problems.
Expedia Group verified review
Building was extremely cold, breakfast was poor, very unfriendly, for the money spent things could have been a lot better
Hotels.com verified review
Worst Best Western experience I’ve had! Most are good, safe stays. This one falls way short on customer service, safety, and health concerns for customers. Broken door locks and black scum in waffle batter. Desk clerk not suited for dealing with customers.
Rooms were clean and a good location but other issues will make it my last stay with them.
Expedia Group verified review
Great Location. Easy access.
Expedia Group verified review
Love it
Expedia Group verified review
Good for 1 night stay. Carpet in the hallway could be replaced. Exit door on 1st floor lock is broken and anyone can walk-in. This should be addressed quickly as this could be a safety concern.
Hotels.com verified review
Would have liked a little table & chairs.
Clean & quiet! Thank you!
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