Pet Friendly Lodging Reviews

Clean room and property. Friendly staff. Excellent breakfast buffet! Minutes to South Rim!

Awesome

Nice property with several pools

Our stay was awesome.the only problm was one of the curtains was a bit difficult to close but it was not a biggy. The cafeteria staff especially Melody and Teresa were very nice and attentive. The kids enjoyed having their first view of elks.

We did early check in when they emailed it to us. Made the check in process easier cause we got there later at night. However, we only got one key. I don’t know why my husband didn’t ask for another key for the room, but I went back and ask for another key. My boys and I did go to the Fitness Center. I wish they had more than one treadmill, but overall it was an okay fitness center for a hotel. This one had free weights so I can’t complain. The next morning we were getting ready to leave for the Grand Canyon when we got a knock at the door. My husband answered it and housekeeping said that the room was vacant. That should have been a red light for us to go check before leaving to the Grand Canyon, but we left without checking. We got back around 8:30pm that night and tried to get into our room with both keys. None of them worked. We had to go to the front desk and see what was going on. I have no idea how it happened but the computer had us in room 22 something or other. I was like if my stuff is missing we’re gonna have problems. Luckily, they were able to reprogram our keys for the original room the Mobil check in counter gave my husband when he first checked in. Thankfully our stuff was still in our room. Overall we like the hotel, but we will never use their mobile /online check in services again.

The resort itself is very nice. We were placed in an “add on room” which looked nothing like their website. It was super small and the TV was hung on the wall to the left of the bed. My husband and I could not pass by each other at the end of the bed, not enough room. Staff asked me twice about how I liked my room and both times I expressed my unhappiness. They offered nothing.

Our room was nice. Everything was ready. We did arrive around check-in time which apparently everyone showed up at the same time. Unfortunately the internet was done but that's not a big deal. We had a place to sleep, a great breakfast, some delicious smores, and many outdoor activities. The game room was out of service but we enjoyed everything outside to do like swim, bag toss, & enjoy the 4th of July community parade thru town & the drone show.

Great stay!

Very clean rooms. Great area for pets

What I didn’t like is Expedia saying the price was including taxes & fees only to find out there was a “resort “ fee each night that is payable at the property. BEWARE! Lastly, it’s not much of a “resort “ to be charging a fee for.