What Others Have Said
Surestay Hotel By Best Western Fort Pierce
2831 REYNOLDS DR, Fort Pierce, FL 34945-2702
Expedia Group verified review
If there were a way to do -5 this place will be a perfect example. Please hire cleaning staff!
Expedia Group verified review
The room was decent. Air condition was cold. The water was hot.
Hotels.com verified review
Nice clean room in a good location.
Hotels.com verified review
The gentleman at the front desk was very nice. I couldn’t figure out the tv and he came and helped me with that. The room was very clean. If I go on another Cruise out of Ft. lauderdale. I will stay there again!
Expedia Group verified review
Don’t stay here, IDC how broke you air just don’t stay here it’s not even cheap. It DEF NOT worth 300 dollars for 2 nights. Clerk gave me the wrong key 2 times. Gave me room that’s wasn’t even clean yet then gave me one where i had to wait 30 minteus for the room to be cleaned trash breakfast. pool had a lot leaves and smelled like chlorine, their are many hotels in literally next door do those. I AM BEGGING U TO NOT COME HERE. also so many drug addicted and people walking in the night
Expedia Group verified review
I strongly urge anyone considering staying at this hotel to reconsider. This was one of the worst experiences I have ever had, especially given the circumstances. We were coming into town for my father’s funeral and checked in late at night. We were exhausted and had nowhere else to go, so we tried to just sleep and get through the night. The condition of the room was immediately concerning. There were holes in the walls, visible garbage, strange stains throughout, and half of the fixtures did not work. It did not feel clean or properly maintained at all. The worst part happened while I was holding my four month old baby. A roach was ON MY FACE. Not just one either, there were MULTIPLE roaches in the room. That was the breaking point. THIS IS NOT a clean or safe environment, especially for a baby. We packed up and checked out as soon as we realized what we were dealing with. I spoke to the night staff when we left and he apologized and acknowledged how unacceptable the situation was. I was also on the phone with Expedia during this entire process, and they confirmed that I checked out. Despite this, the hotel is now claiming that I never checked out. Even with documentation and confirmation, they continue to deny it, which is extremely concerning. The customer service throughout this situation has been very unprofessional and unacceptable. Between the unsanitary conditions and the way this has been handled, I would not trust this place at all. Guests deserve basic cleanl
Expedia Group verified review
need better TVs in the
Expedia Group verified review
Absolutely horrendous property. Very few guests here for a reason. There was absolutely no customer service. My room had a horrible odor as well. Awful!
Expedia Group verified review
The AC was cool enough
Expedia Group verified review
The room stink
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