PetsWelcome
What Others Have Said
Surestay Plus By Best Western Jonestown Lebanon Valley
16 MARSANNA LN, Jonestown, PA 17038-8203
Very Nice
Great place with awesome people.
Expedia Group verified review
The 300 room above mine was very loud 24/7 and the hotel staff refused to get the children to be quiet nor to move me.
Hotels.com verified review
We only checked in for a short night sleep, couldn’t stay for breakfast. The hotel is old but it was functional and safe for our short stay. The people working there were nice.
Expedia Group verified review
Great place to stay. Was in a bind and they were their to help. Bobtail truck can park there but no trailer and truck parking. Will stay again
Expedia Group verified review
The staff is fine for the most part. The rooms leave a bit to be desired. Beds are comfy. Improvement needed in cleaning & just making them look "professional" Plenty of novice maintenance & repairs goes on here. The pricing is great, so you somewhat get what you pay for. This was my 3 rd stay here for 6-11 days each, so the short comings aren't a deal breaker for me. It's a convenient location & reasonably priced.
Expedia Group verified review
The room was ok but not great. The toilet ran on, there was mold around the shower edge, and the carpet could have used a good cleaning. The hotel was loud... we had a room next to the laundry. But you can also hear showers and toilets in the other rooms.
Hotels.com verified review
The room was in no good condition: the microwaves was not working, there was a problem with the plug, the phone was brooken, not facial tissus, the bathroon was not fully painted. All small things but when added they were frustrating after a long day on the road.
The good thing was the hot breakfeast.
Expedia Group verified review
The room was dirty thick dust webs in all corners of the rooms and on ceiling. They painted over dirt and grime on the walls. The heater in the room was not calibrated and room was hot. We were right near and laundry so there was constant banging of the door at all hours of the night and early morning.
Hotels.com verified review
Fix the elevator
Expedia Group verified review
Staff was friendly and helpful, room was clean and the breakfast was very good. Very happy would definitely stay there again
© 2026 petswelcome.com, Inc. Conditions of Use. Please read before using this site.