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What Others Have Said
Surestay Plus By Best Western Jonestown Lebanon Valley
16 MARSANNA LN, Jonestown, PA 17038-8203
2nd time staying at hotel! Will be my go to.
Great location. Pleasant stay with a nice hotel attendants. Thank you.
Great Hotel
Friendly's host's at desk, room's are very clean great place to relax very quiet.
The needs a complete overhaul!
The room was not clean. The bed spread had stains The bathtub had mold in the corners. The walls we're cracked and the paint was coming off. The pool was out in the parking lot and it was disgusting and water was very cloudy. I would have not even let my dog swim in it if it were permitted.
Expedia Group verified review
Clean, staff was great, everything worked out great.
Expedia Group verified review
Room was fairly clean but the flooring was in very poor condition. Tiles were cracked, separated, and lifting up. One bed had a dip in the center. The hot breakfast was not even warm at all. Waffle station, coffee etc were fine but not the eegs and sausage. Staff at check in and check out were very pleasant. Plenty of parking and outdoor appearance was good as well as the lobby and breakfast room.
Expedia Group verified review
The gentleman at the check in desk made me feel welcome and comfortable being at this hotel.
Hotels.com verified review
It was a really nice place to stay when I was going through not a great time. It was the hotel a friend of mine paid for when I needed a place to go that was close to where I come from. No judgement from staff when I showed up again, only understanding.. thank you to the staff.
Hotels.com verified review
We had to change rooms the 2nd day because of no heat, a plugged toilet and plugged sink. After that, we enjoyed our stay. Their breakfast was great. Something different every day
Expedia Group verified review
The hotel was extremely noisy. I called downstairs to complain and the noise continued. I couldn't take it anymore I walked downstairs to ask for my room to be changed and there was no one downstairs I waited and waited and realized there was no one downstairs to help me the next morning I went downstairs to complain and they had told me they had left for the night. So this means the person left at 10:00 p.m. and left the hotel unattended from 10:00 p.m. to 7:00 a.m.. very incompetent Hotel I will never stay there again
Expedia Group verified review
The property was ok. Our first stay the room was comfortable and clean. This stay our bath tub wasnt clean, the bed was not comfortable, noisy in lobby and the a.c had dead bugs all inside wlvent where you can seem the curtains didnt close all way
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