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What Others Have Said
Surestay Plus Hotel By Best Western Somerset
138 MARSH ROAD, Somerset, PA 15501-1052
Expedia Group verified review
Property driveway and parking area not plowed after winter storm earlier in the day, and still not plowed the next morning. My car was stuck in the driveway. No staff at the front desk in the morning. I found a snow shovel in the entrance and dug unsuccessfully for an hour until a random passing snowplow (not contracted with the motel) took pity on me, cleared a path, and the driver helped me push my car out. Appalling.
Hotels.com verified review
Check in was horrible. Nobody at front desk. Supposed to ring bell and look into a camera. Did that for over 15 min, as well as called a customer service phone number.
Parking lot had not been plowed after PA received about 6" of snow. Good thing I had a 4-wheel drive vehicle, which I needed.
Expedia Group verified review
Unfortunately the main reason for choosing to stay was the location and free breakfast. Unfortunately there was no breakfast even though it was also advertised at front desk
Hotels.com verified review
This was an unusual stay. The first 2 nights, we were the only people staying in the motel. The room was clean and served its purpose. There was some nasty coffee in the morning, but no other type of breakfast. There were a few rooms on the 2nd floor that had the doors propped open. It didn't look like anyone was staying in them but sometimes the room lights were on other times off. It did have a kind of creep factor.
Expedia Group verified review
The room was fine, though the TV was offline and had to get a young lady to fix that. Breakfast was pretty sparse, and lighting in breakfast room was bad. There was nobody at the front desk when I tried to check in. This place is in transition, so you've been warned!
Hotels.com verified review
Booking got cancelled due to late check in
Hotels.com verified review
Convenient to restaurants and points of interest
Expedia Group verified review
No one was there to greet us. After an 8. Hour drive and ringing the bell several times, a man in worn out jeans and a shirt gave us our door cards. Didn't ask for my ID or anything. 2 towels in the room.
Expedia Group verified review
It was dirty and had a strong smell of a plug in scent
Expedia Group verified review
Probably the worst hotel I've used: bathroom and bedroom haven't been maintained. very slow drain, deteriorating plaster, tiny towels and one dusting cloth substituted for a face towel. Recommend avoiding.
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