What Others Have Said
Surestay Hotel By Best Western Florence
8075 STEILEN DR, Florence, KY 41042-9641
Friendly and clean.
Nice Place
Good Breakfast
Drew from the front desk was wonderful and helpful. The breakfast was good!
Expedia Group verified review
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Hotels.com verified review
It was not like the pictures it was not comfortable I was actually scared to leave my room. I did not totally enjoy my stay
Expedia Group verified review
Was a good stay and had just what we needed. Loved also having a refrigerator and microwave and breakfast
Expedia Group verified review
The beds were good
Hotels.com verified review
First room was not cleaned up by a maid. Second room was properly set up. No info was given about timing of breakfast. Missed breakfast. No sign alerting us about breakfast. Complained to clerk and he said that he was not asked about breakfast and went back texting behind counter
Hotels.com verified review
The room wasn’t terrible, but we had to ask for a second one because this entire hotel smells like an ash tray. Luckily the second room didn’t smell like smoke, but it’s hit or miss. The hallways, and every other inch of this place just reeks of cigarettes. There are a lot of long term guests here, and the people were just lower class. To be honest, just a lot of drug addicts and white trash staying here. I definitely would not stay here again.
Hotels.com verified review
Turn the heater on and smelled like cigarettes for awhile til it cleared up. Few doors down two dogs completely non stopped backing all through the night for at least 4 hours. Til about 1:30am. Called room service and didn’t hear anymore barking.
Expedia Group verified review
This hotel absolutely reeked of cigarette smoke -had stained sheets- no extra pillows or bedding- and one of our beds was completely unstable. The breakfast room was not set for breakfast at 6-7- or 8am and a guy was sitting in there smoking- ugh!
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