The staff was friendly and welcoming. The room was clean. Great
The staff was friendly and welcoming. The room was clean. Great
Lindsey B
- 09/05/2023
Expedia Group verified review
We absolutely enjoyed our stay amazing staff breakfast was ok very clean place
Renee
- 07/11/2024
Expedia Group verified review
Very clean good hospitality
Melissa
- 07/10/2024
Hotels.com verified review
Staff was welcoming and check in was super easy! I didn’t even realize reception handed my husband our room keys.
We didn’t stay in room too long as we were in the area for a concert. This is prime location if you’re visiting Hampton Colosseum! You can walk!
I saw pool from reception area and it was okay. I did notice staff pulling out pool tubes to add to pool area.
Rooms need a good upgrading if owners are willing to spend. Furniture has been updated but if other updates are made I feel it would make a huge difference. An easy fix may be a cute yet neutral wallpaper. Walls seems to have been popcorned then sanded down.
Room was clean & lady working and managing the breakfast area was friendly and super helpful. We couldn’t get the waffle
machine to work & she stood there ensuring our waffles would be fully cooked.
Staff was friendly but very minimal with conversation. Reception usually has so much great information to share about the area!! They were however polite and did answer all questions I had.
I noticed we arrived late from concert and parking was scarce. If we you get too late I’m wondering where do we park???
Staff up front didn’t really handle drink area. Lemon water stand was empty and even though we asked for water reception guiding us to the gym where you can find a water dispenser without lemons. 😞 The water dispenser needed to be cleaned as it was overflowing with water and lights were coming on and off. May need to be serviced…
Roxanna
- 07/10/2024
Hotels.com verified review
Nice family getaway, clean near everything breakfast was ok.
Melkia
- 07/07/2024
Hotels.com verified review
Small room; old and malfunctioning equipment
Aimable
- 07/06/2024
Hotels.com verified review
I recommend replacing shower head. Shower head in bathroom was very dated. Water pressure low.
Brenda
- 07/06/2024
Expedia Group verified review
Very good place good attention
Yamira
- 07/05/2024
Hotels.com verified review
Was originally given a room that was located near a mentally ill hotel resident who remained in the hallways responsible g to voices. I had to request a different room for I feared for my wife and my safety during the nite. I was reassigned to a better room on the first floor which is what I should have been assigned. I was not able to check in on arrival at 2pm, no room available. Checked in later in the evening after the event we attended. The breakfast was continental, no meats, no fruit. Hand sanitizer was empty in the food area. Hotel desk person was hesitant about changing rooms and I had to insist. He was busy sitting at a table eating with his significant other and children, very inappropriate. Although I stayed only for the night I think in the future, I would not stay here. The only nice thing was the he price. Hotel needs updating. Towel dull and rough.
Lepolian
- 07/03/2024
Hotels.com verified review
The accommodations were very nice. It was a clean and comfortable stay. I recommend this Best Western.