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What Others Have Said
Best Western Plus Bass Hotel & Suites
1949 VILLAGE DR, Leeds, AL 35094-1133
Good
Good service Food fair.
Great!
The customer service was very nice and helpful.
Hotels.com verified review
The check was easy and room was nice but the desk chair was broken I almost fell backwards to the floor. Also there was a mouse running around the breakfast area
Expedia Group verified review
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Expedia Group verified review
Great place to stop
Expedia Group verified review
I called a few days before my reservation to request my families rooms be close together. They told me I had to call the same day of the reservation to do have that request. Upon checkin, our rooms were not close at all. I got into my room, and found the decorative trim on the bed was broken. The light started flickering and wouldn’t turn back on, despite plugging it into a new outlet. The ac would not turn off. I requested a new room and was moved with no problems. The new room was fine, nothing really wrong, but it could use some general maintenance. Breakfast was good, spent a lot of time in the breakfast lounge with family.
Hotels.com verified review
The stay was nice, quiet and clean. The only disappointment was the indoor pool was closed. Now i know to call before i make a reservation to make sure it's in operation.
Expedia Group verified review
The sink had a massive hole in it and dumped water all over the floor. They moved us into a different room and there was crumbs and used Q-tips on the floor. It didn’t look like they’d cleaned other than changing the sheets. The bathroom floor was also tacky. This is the first hotel I’ve stayed in where I felt the need to check the mattress to make sure there wasn’t signs of bedbugs before sitting down on it. The lady at the front desk was nice, that was the only good thing about the whole place.
Hotels.com verified review
Quick overnight stay but this hotel was perfect for our needs. Well managed and clean. Friendly staff.
Expedia Group verified review
Pool was out of order
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