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What Others Have Said
Sonesta ES Suites Alpharetta North Point
3980 North Point Pkwy, Alpharetta, GA US
Expedia Group verified review
Good stay
Expedia Group verified review
My 1 star rate is not for property. It’s for Expedia Service. I book my reservation, but decided to pay with another card at the property. And Expedia charged me twice for this stay. Please send me a refund to my original booking credit card.
Hotels.com verified review
Perfect place. Easy for extended stay needs
Expedia Group verified review
Located is perfect area, but Hotel is a bit outdated.
Expedia Group verified review
Early and easy check-ins. Peaceful. Staff is nice. No hassle. Only complaint is the hallway in the second floor stinks really bad.
Expedia Group verified review
We have been to this property a few times in the past few years. Sadly it has gone downhill since being sold. There are too many things to list that were substandard to try to review. Burned out light bulbs, no hair dryer and dehumidifiers lining the hallway on the second level.
We will not be returning to this property unless the property is sold again and gets a serious renovation.
It’s too bad since the property is in a great location. However the desk folks don’t welcome you or tell you that it’s good you didn’t come last weekend because rooms had no heat. Who says that to an incoming guest. Do not recommend this property!
Hotels.com verified review
When i Checked in the elevator wasn’t working carried all my luggages to 2nd floor. They said it will be repaired next day. It took a week to have it repaired. One morning there was no hot water. It took two days to have it repaired.
Hotels.com verified review
Shower was dirty, with an old bar of soap and ring around the bottom of the tub.
Expedia Group verified review
Very nice property. Staff is excellent. Moved me to a handicap accessible room with roll in shower as soon as one was available
Expedia Group verified review
장애인실이 필요한건지 연락이 와서 장애인실은 아니어도 된다고 했으나, 작은 식탁이 없는 더 작은 다른 방이었고 11박 동안 단 한번의 청소를 해주지 않았습니다. 수건 조차 프론트에 가서 교체가 아닌 추가 요청을 해야했고 사용한 수건은 호텔 방에 12일 동안 두어야했습니다. 7일 후 청소 조건이라고 해서 8일째 되는 날 청소를 요청했지만 청소를 해주지 않았습니다. 호텔 위치와 저렴한 가격은 장점이지만 호텔이 너무 오래되어서 싱크대 배수구와 욕실 환풍구에서는 담배 냄새가 계속 났습니다. 그리고 엘레베이터는 5일 넘게 수리 중으로 가동되지 않았습니다. 여러모로 아쉽습니다.
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