What Others Have Said
Sonesta ES Suites Alpharetta North Point
3980 North Point Pkwy, Alpharetta, GA US
Hotels.com verified review
Food was fine, staff good
Expedia Group verified review
I’m honestly pretty appalled. This is the second time I’ve booked a room here for an employee coming into town for training, and the experience this time was completely unacceptable. When he checked in, the first room had a window that wouldn’t close, which let bugs in, and the couch was so filthy it couldn’t even be used. After going to the front desk, he was moved not once but twice, and even the third room was still in rough condition. The shower had visible black buildup on the shower head and was stained to the point where he didn’t feel comfortable using it at all. At that point, it’s not just an inconvenience, it’s a cleanliness and health concern. I’m grateful they at least moved him, but it’s concerning that multiple rooms were in that condition. I can’t justify putting another employee here again, and I definitely wouldn’t recommend it to anyone expecting even basic standards. When I book hotels for employees, that’s a direct reflection of me. This is unacceptable and how this hotel has decent ratings is beyond me. I will never book here again.
Expedia Group verified review
Every thing was wonderful except our room placement. It was over the breakfast room and you could hear everyone tha was down there way too early. Other than that NO complaints.
Hotels.com verified review
Location was great and property was nice and updated. Breakfast was lacking and the person in charge of the food was more interested in being on their phone than making sure the food was stocked and we along with others had to keep asking for items that were out and then wait for more to be cooked. They did not prepare ahead or have someone checking for "replenishing"
Expedia Group verified review
Good
Expedia Group verified review
Very nice and clean
Expedia Group verified review
It was the perfect location for what I needed. The staff was pleasant, guests were quiet and the room was spacious. I didn’t sample the breakfast as I was either out early or slept in.
Hotels.com verified review
If you want a sleepless night, ask for room 345. The AC is louder than the TV and is located in the bedroom, it was awful. I have recordings and audio
Hotels.com verified review
Room in good shape.
Expedia Group verified review
Love the spacious space for the kitchen/living area.
Submit a Review
Your Info
Your Ratings

(please rate all categories)

Your Review