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What Others Have Said
Sonesta ES Suites Cincinnati Sharonville East
2670 East Kemper Rd, Cincinnati, OH US
Expedia Group verified review
It was just OK. The breakfast was trash , not worth even saying they offer it. The fruit the had out was on its last leg and there were really limited options. They had a bee infestation so sitting by the pool wasn’t a very pleasant experience. The room was clean but it seemed like an extended stay for long term residence. Staff was friendly and gave us the “hack” to obtain hot water. You have to run all faucets for 5 minutes in order to take a hot shower. We most likely won’t book here again. Unless we are desperate.
Expedia Group verified review
So as long as we stayed in the room it was amazing… but everything out the room was not great. Dirty and smelly
But again the room it self was GREAT SO 50%
Hotels.com verified review
The toilet wouldn't flush properly... front desk wasn't Helpful or pleasant... (the guy )not the ladies... pool area could use a wash dwn... I cleaned the pool out for my boys and others to swim... this location different I wouldn't recommend this one... not very clean... couldn't provide me with a broom or mop... very unorganized.... not what im used too... I'm a business owner.. traveling with my family....
Hotels.com verified review
Room was just ok. Breakfast disappointing. Online it says continental breakfast it was not. They had a broken down noy working pancake machine. They had frozen breakfast sandwiches but only 1 microwave to use to warm them up in. A couple cereal choices and bread/bagel.
Expedia Group verified review
The room was nice very clean and spacious. Our room was missing a blow dryer and only had 2 towel and 2 wash cloths for 3 adults. Also the pullout bed came with a bag that had 1 pillow and a very scratchy blanket, there were no sheets or bed covers for the mattress on it. The property itself was fine. Cleanish for a busy hotel. The entire place smelled like marijuana smoke but that’s just about everywhere now. The staff members were very friendly and housekeeping although she did not speak English helped us to get sheets and a mattress cover for the pullout bed. Breakfast was pancakes, cereal, Jimmy Dean frozen breakfast sandwiches, bagels, muffins, yogurt and simple things like that. Overall we had a pleasant stay
Expedia Group verified review
Terrible experience, noise, weed smell, clogged sink.
Expedia Group verified review
Roomy, clean
Hotels.com verified review
weed smell everywhere. filthy floors stained carpets. soft floors under peel and stick tile. no hot food for breakfast either. 2 star at best.
Expedia Group verified review
The staff was not very helpful we asked for towels serveral times but none were given to us even after talking with the staff saying they would bring us some. No room service for a two day stay
Expedia Group verified review
The sheets were dirty, looked like there was food on them, they needed to be changed. I opened up the sofa bed and there were crumbs and black things all over it. The couch cushions had tons of stains on them. When we asked if there was a hot breakfast, they said yes…it was bagged sandwiches, no cutlery, well I guess it wouldn’t be needed except I couldn’t butter my bread, and eat my cereal. There were dirty dishes in the dishwasher, and someone’s old food on the fridge and an old Wendy’s cup in the freezer.
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