I recommend Sonesta Suites. Great rooms, great service, altogether satisfactory.
Bonnie L
- 02/28/2025
Excellent Stay!
We had a great stay at the Sonesta ES Suites Rancho, the hotel was clean and the staff was very friendly and accommodating.
Tori U
- 11/12/2024
Expedia Group verified review
The lady at the front desk was great when I checked in. I had three small children and had just been displaced by SDGE shutting off our power due to wild fire issues. I was in a horrible mood and she was incredibly kind, and helpful despite my three young grand children running around her lobby. The only thing I didn't like is having to pay for parking for this hotel.
Divelle
- 12/15/2024
Expedia Group verified review
I liked the ambiance and the decorations and I really appreciated how helpful the staff were.
Elizabeth
- 12/12/2024
Expedia Group verified review
None
Ferough
- 12/12/2024
Hotels.com verified review
Breakfast everyday was excellent. Helpful and pleasant everyday for our twelve day stay. Location convenient and easy to find.
WAYNE
- 12/11/2024
Hotels.com verified review
Miranda and Rachel were so kind, helpful and accommodating. Breakfast was always such a bonus!
Kimberly
- 12/11/2024
Expedia Group verified review
Great staff, clean, basketball court, bbq grills, gym and office. I will stay there again.
anayeli
- 12/08/2024
Hotels.com verified review
Lamp was out, super noisy ac, and bath tub leaked badly on both sides. Book the other Sonesta Carmel Mountain, it’s much better!
Anna
- 12/07/2024
Expedia Group verified review
They did not tell me it was $10 a day for parking. At check in. also I had service dog the lady at the counter tried to question my disability. When I questioned the charges she was rude and unprofessional.she tried to blame it on a new person who just started.