I have been using this hotel when I travel to the Midtown area of Atlanta for years. This was undoubtedly the worst experience I have ever had with this hotel. The door did not open and close properly, the television did not receive any of the local Atlanta news channels. I’m not glued to a television when I travel but I do like to stay abreast of the surrounding areas. The hotel phone did not work so if I had to call the front desk, I had to use my cell phone. The toilet in the bathroom did not function properly not flushing properly. There was an exposed electrical outlet on one of the walls that needed a cover plate put on it. As I was leaving out for my Saturday outing, I stopped at the front desk and registered a complaint with the attendant on duty. This was the morning of April 18th. She asked me if I preferred to have all those things seen about while I was out for the day or wait until we returned for someone to come up to fix the issues. I gave her a verbal agreement that it was fine for them to go into our room while we weren’t there. After our day out shopping and going to see a show, we returned to the room to find nothing I had registered a complaint about was done. Like I said in the beginning of this review, I have used this hotel multiple times in the past years but I am going to think long and hard about staying there again. The quality of the hotel has gone down tremendously. I asked for a receipt. I was told it would be emailed nothing
Richard
- 04/19/2026
Expedia Group verified review
Really enjoyed the breakfast, food was fresh, Staff was on top of my needs, and encouraged recommendations made us all full, I’m a senior citizen with grandchildren traveling, so it means a lot when they didn’t complain about anything, room was clean. Air worked find, we will be back.
Timothy
- 04/15/2026
Expedia Group verified review
too
Yan
- 04/14/2026
Expedia Group verified review
Confortable
Jose
- 04/13/2026
Expedia Group verified review
The staff was very friendly. Tasha Blue made wonderful breakfasts each morning. Very good location. Thanks for a great stay!
Timothy
- 04/12/2026
Expedia Group verified review
There was no breakfast served at this hotel
Corinne
- 04/11/2026
Expedia Group verified review
Great location.
LAURA
- 04/11/2026
Expedia Group verified review
Yes
DeAndres
- 04/08/2026
Expedia Group verified review
The hotel entrance was decent, but my experience went downhill during check-in.
I traveled for a volleyball tournament
I had to switch rooms because the first one smelled strongly of mold, like wet rug.
And my dtr quickly responded with her allergies
The amenities are outdated and need improvement. The bed had a large stain on the side, and the bathroom also needs updating. The AC unit mount appeared worn and in need of repair.
There was no proper space to open luggage, which forced me to place my belongings on the floor—something I prefer to avoid. I even had to use the ironing board as a makeshift surface, but it was heavily stained.
The blackout curtains and shower curtains needs immediate attention!!!!!!
Most of the outlets (about 90%) were not working, so I had to charge my phone using the outlet behind the television.
Additionally, there weren’t enough towels or washcloths provided. The iron was also unusable, and the ironing board was in poor condition.
The café downstairs appeared to be more for display than actual use, as it was never open during my stay. There were also no nearby grocery stores or food options, forcing me to rely on Uber or DoorDash for meals.
Overall, this was a disappointing experience.