Pet Friendly Lodging Reviews

The exterior of the hotel looked appealing, but unfortunately the interior was a completely different experience. The elevator was unattractive and poorly maintained. The ice machine was leaking water onto the floor, and the area was littered with guests’ trash and paper bags that housekeeping had not removed. When we raised these concerns, the housekeeping staff said they spoke very little English, making communication difficult. Their demeanor also came across as dismissive rather than helpful. What was most shocking was discovering urine inside the clothing iron, which was completely unacceptable from a cleanliness and safety standpoint. Despite these issues, the staff never offered to move us to another room or make things right. Instead, they seemed more focused on charging extra fees, even for items such as complimentary bottled water. Poor soundproofing too :) This was my first experience with this hotel and the Sonesta brand, and based on this stay, it will also be my last.

Great pool, great front desk staff. They were always there to open doors when I had a luggage cart and help me with things in my room. The elevator carpet was filthy with a stain that covered half of it and one of my sheets had a small blood stain on it. So i question the laundry practices.

Didn’t like my stay .

Plenty of parking, several entrances, a nice big pool! Staff is very helpful and polite

Better than expected. No complaints.

Close to downtown Lowell. Had to request bedding for sofa-bed despite having 3 adults listed on reservation. Would have helped to have that ready in the room.

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This is a beautiful property that is obviously being neglected. Dirty carpets, the smell of cigarettes/Marijuana was so strong I had to change rooms and floor.

Great access to freeway

Had an awesome check in. I don’t know her name but she was awesome. The property is easy access to many places to hangout such as restaurants and bars