This sonesta like quite a few has a new owner. I stayed for week or so. Came back to really nasty new owner or the owners new manager. I complained about him waking me up knocking and calling. He threw my 70 year old bones out. At that point my mouth spit most bad words I know. Of course he kept what I’d already given him.
As I’m leaving the luggage cart which I’ve complained about and heard so many people ask to be replaced sliced the back of both of my legs. I show staff. Nothing. Pics attached
I do not suggest this hotel even though the rest of the staff was soo kind as I left.
georgie
- 07/31/2026
Hotels.com verified review
Basic but comfortable. No hair dryer in room. No exhaust fan in bathroom so it fogs up. The accessible shower seat was in the bathroom but not installed. It was difficult to use safely. Fridge and microwave were super convenient. Great value for a lower price
Kelly
- 07/30/2026
Expedia Group verified review
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Karina
- 07/26/2026
Expedia Group verified review
Bad was a bad place to stay at. Will not go back there.
Darrell
- 07/26/2026
Hotels.com verified review
The room did not have all the necessary stuff in there. Staff acted like she didn’t want to be there. Elevators not working but no signs to indicate that.
EUDORA
- 07/24/2026
Expedia Group verified review
The room itself was fairly clean but several bed bugs found. Advised staff and they seemed unsurprised and unconcerned. Property is run down and in need of serious repairs. Charged a fee to park but plenty spaces in available in non-commercial area (couldn’t understand why fee was charged to park). Would never stay here again…. Very disappointing!
Eldren
- 07/20/2026
Hotels.com verified review
Fire alarm was going off for over 30 minutes at 6.a.m. on a Saturday morning
Genea
- 07/19/2026
Expedia Group verified review
My room was very damp, everything including the bed and bedding were damp and musty! It smelled moldy! Room had coffee but no coffee pot! Sink was leaking, toilet ran all night! Not a very good stay!