What Others Have Said
Sonesta Simply Suites Dallas Galleria
13939 Noel Rd, Dallas, TX US
Quite,relaxing Stay
Well equipped, clean, nice and respectful.
Hotels.com verified review
The stay was overall great, there was no noise, no bugs, and room was very clean. There were a few things that were off putting like the saftey latch hook was not secured, one of the couch cushions was not the same of the other, burn mark in the comforter and recliner was broken.
Expedia Group verified review
Good enough for the price. Staff was nice and welcoming it just had a little smell from smoking but other than that it was pretty clean.
Expedia Group verified review
I often visit this place for staycations. The prices are reasonable.
Expedia Group verified review
Quiet place closer to the Shopping Mall within the walking distance!
Expedia Group verified review
good prices, not the best rooms
Hotels.com verified review
This stay was aweful. The people staying above us were making loud noises every night for the four nights we stayed there, meaning we didnt get a full nights sleep the entire stay. The rooms are not nearly as nice as they looked on the picures. The toilet was extremely dirty when we got into the room, and I mean very dirty with feces.
Expedia Group verified review
I like the price
Hotels.com verified review
Very clean and welcoming!
Expedia Group verified review
I never leave bad reviews. NEVER. But this is unacceptable, and it’s false advertisement for sure! I booked a stay for 6 nights in a “suite” that wasn’t actually a suite and I was bullied into staying, as the property management avoided communication with myself and Expedia representatives. I could not cancel upon arrival and seeing that this was not a place I wanted to stay for a week. I was told if I canceled my reservation then I would receive a partial refund and also be charged a cancellation fee. So I stayed and cleaned up the place a little. The tub was dirty, furniture dirty, the room smelled moldy the entire stay, roaches coming out of the drain when you turn the water on, stains & holes in walls/doors, towels were stained up, and I can name more things. I never received house keeping services the 6 nights I stayed there. I was so uncomfortable I went to buy my own everything to use and to clean the hotel room myself. I spent as much time out and about as I could, and only returned when it was time for me to sleep. Again, I NEVER leave reviews, but DO NOT book this place. It is overpriced, and underpromised.
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