Arrived very late after booking online. I was told they couldn't honor our reservation because they had rooms with mechanical issues, so nothing was available. I can't rate much else because we had to find another hotel at 11 pm.
Quanda
- 07/30/2026
Expedia Group verified review
When we arrived we were informed our reservation was cancelled due to maintenance issues and we would need to contact Expedia for a refund.
The poor clerk needs de-escalation training. She didn't realize her communication technique only succeeded in elevating the emotions of upset people.
We expect a refund from Expedia in 7 to 10 days.
It is frustrating having to wait that long for a refund for a service, due to our own fault, was not provided to us.
Chet
- 07/30/2026
Expedia Group verified review
Kitchen with stovetop and full size fridge are very useful.
Room is clean, but the soap bottle was empty.
Staff were helpful.
A/c were working good.
James
- 07/30/2026
Expedia Group verified review
The bedroom did not have an air conditioner nor an ac vent, so basically was not air conditioned and had no air flow. Perhaps our room was just mid-remodel, but that was definitely lacking. The layout and space were great, and the remodel is progressing nicely but not compete in the details.
For $150 a night it was overall okay, and it was fine enough for the 1 night we were there. But we would not choose to stay here again, at least in its current state. Once the remodel is complete though, this place will be a contender! Staff was nice enough.
Jennifer
- 07/19/2026
Expedia Group verified review
Freshly remodeled.
Keith
- 07/15/2026
Expedia Group verified review
We stayed here on 2 separate occasions. I had messaged the hotel asking for rooms that were close together as there were 4 of us. We were put at opposite ends of the hallway. When we entered our room, it reeked of cat urine. We asked to be moved and were taken to the second floor, but both rooms smelled of cigarette smoke even though this was billed as a nonsmoking hotel. Finally, we were taken to the 3rd floor and this room still had an odor to it, but not as bad so we bought some sanitizer spray which helped. We were told there were plenty of rooms on the 3rd floor so I said I had asked for rooms close to each other and was told the message I sent through Expedia wasn’t read. The clerk contacted her boss to see if our daughter and 2 year old grandson could be moved, but our request was declined. On our last night there the smoke alarms went off in the building shortly after midnight and we were told it was due to someone smoking on the first floor. We will not be staying there again and wouldn’t recommend this hotel to anyone.
Donald
- 07/14/2026
Expedia Group verified review
Room did not have a coffee pot or hair dryer upon arrival.
They got us a hair dryer right away but were unable to provide a coffee maker. They were very accomplished and made coffee in their office and brought it to us.
Thank you
Lorrie
- 07/13/2026
Expedia Group verified review
This property was Very clean & nice. I was just disappointed at the front desk. There were many groups of people maybe 5 to 6 waiting to get checked in she would not check anyone in until right at 4 o’clock.