We arrived at the hotel earlier than planned because of our flights. They would not allow us to check in per hotel policy It started there. The rooms were okay not exceptional. The hotel needs to rehabilitated. It's dated and had seem its days. We were told that there would be no housekeeping of our rooms(yes, 2 rooms) during the length of our stay(What? ). Towels, changing of sheets, etc needed to be requested and not complementary. The first night was spent calling the front desk about the loud noises coming from the room above us.
It must have been occupied by an elephant. The constant pounding of this heavy beast's feet made me fearful that the floor would give way any moment. Numerous phone calls(another sore topic- calls weren't always answered in a timely manner) to the front desk resolved the pounding temporarily. It started back up the next day. More phone calls, more pounding. We requested to be moved... only to find out that the hotel was totally booked. More pounding, more complaining. Two days later, the elephant(s) checked out and the noise ceased. I will never come back here again.
Sathish
- 07/31/2026
Hotels.com verified review
A very good place to stay. Staff are very friendly and helpful.
NATHANIEL
- 07/25/2026
Expedia Group verified review
it wasn’t so clean
Ariful
- 07/23/2026
Hotels.com verified review
The place was clean enough to be comfortable but there was a relentless odor in that carpet. Also, refrigerator didnt work. Freezer only. Not terrible, just not great. Bottom of the dishwasher had some very unsightly rust. Selena was the manager, she’s amazing actually. The gem of the property. I love that woman.
Dwight
- 07/18/2026
Hotels.com verified review
Everything was wonderful, the staff, the room was clean and comfortable. Plenty of amenities for the stay. The bed was awesome! Best sleep I've had in awhile. I shouldve stayed 2 nights.