What Others Have Said
Sonesta Simply Suites Jacksonville
4990 Belfort Rd, Jacksonville, FL US
Hotels.com verified review
Safe. Clean bed. Hot bath. It was not at all like the Sonesta Suite in Flagstaff Az which had more amenities and was a higher quality. Was disappointed . I only stayed one night.
Expedia Group verified review
Although the kitchen was somewhat remodeled, the carpet was old. The couch was old. The chairs were old and dirty. They did not do a good job cleaning the floors. Was not satisfied with the room. The outside of the hotel was well maintained.
Expedia Group verified review
Room was very clean and was surprisingly very quiet. I am someone who does not sleep well, but I got a good night's rest while I was there.
Expedia Group verified review
Nothing like in the pictures stay was horrible
Hotels.com verified review
A clean comfortable budget suite with a nice updated kitchenette. Just what I needed.
Expedia Group verified review
EXCELLENT Customer Service; especially front office staff including Katharine and the gentleman that worked overnight. They are a HUGE reason we had a fantastic stay. Thank you so much to all of you!
Expedia Group verified review
Mediocre accommodations. Reminds me of a glorified Extended Stay America. You get what you pay for. It works for a short trip, or if you prefer to travel inexpensively. "The Store" is empty, and looks like it has been abandoned for quite some time. Small kitchen appliances are locked away, and good luck getting assistance with borrowing one at off hours. The laundry and the gym are connected, causing the gym area to be saturated with laundry detergent fragrances (not good for asthmatics). Elevator rattles loudly when operating. Elevator floors could use a good scrub. Floor trash cans are right next to the elevator, and are always overflowing. Paint and ceiling texture are peeling in places in rooms (have stayed here twice). Laminate flooring is coming up in places in kitchen and bath - a panel stuck to my foot when walking on it. Beds are on old metal frames that creak every time you move (not good for light sleepers). One stay included a recliner in the room. Shabby would be a compliment for its condition. Air conditioning units are loud and sound like they are original to the build. Refrigerators are loud. Overall, the property needs a thorough deep clean, new carpets, new laminate, fresh paint, new beds, updated bathrooms, and
Hotels.com verified review
I found a german roach next to coffee maker, curly hair in the bath tub and hand sink and a plastic lid from a container next to the bed I left after I found all of the above and I communicate everything to the nice lady in front desk.
Expedia Group verified review
During my three‑week stay, my room was not cleaned at any point, even though I requested it several times. I was informed that housekeeping occurs every two weeks, but this service was never provided. On the positive side, replacement linens and towels were available upon request. The night staff tended to be unfriendly, while the daytime staff were warm and professional. The location is quiet, safe, and overall enjoyable, making the trip mostly positive despite the issues.
Hotels.com verified review
Smelled like cigarettes
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