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What Others Have Said
Sonesta Simply Suites Jacksonville
4990 Belfort Rd, Jacksonville, FL US
Lousy service you have to go get your own towels. The room smelled like 1970.
Lousy service you have to get your own towels and the room smelled like damp and old. The bed was horrible.
Expedia Group verified review
I’m planning another stay at the Sonesta is very convinced when you are staying for long staying
Expedia Group verified review
Having a kitchen to make meals was very nice. Housekeeping only came to clean my room once. I asked for additional towels twice and did not receive them. The third time I asked I did receive 2 additional towels.
Expedia Group verified review
There was a lot of hair in our bathroom shower & the air never got cold. Other than that everything was nice.
Expedia Group verified review
It was unique to have a kitchen, but it would have been better with more utensils, but overall was great a big counter was very useful as well.
Hotels.com verified review
Great location, older hotel
Expedia Group verified review
Staff was friendly but our room had a strong dog smell. Staff never came to clean the room or refresh towels. One morning when we had the do not disturb sign on, someone walked in. I thought it was my husband so i called out to him and then i heard the door close. They didnt come when the sign was on to clean the room but then they key in when the do not disturb was on. We had many appointments to get to so we didnt have the chance to voice our concerns. They never had the chance to rectify anything since it wasnt brought to their attention.
Expedia Group verified review
Great little place to stay
Expedia Group verified review
The staff was extremely helpful and friendly. Also it is in a great location
Hotels.com verified review
Floors and furniture not very clean. Coffee pot smelled like chemicals. Bought my own for the stay. Interaction with staff limited but they were very kind and helpful.
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