Pet Friendly Lodging Reviews

Lovely and thoughtful.

Check-in was smooth and efficient. I was allowed to check in more than an hour early and was able to get a noon check-out with no issue. Parking was super convenient--the cost was reasonable, and the lot is directly out front of the hotel.

It was good experience overall i stayed for two nights

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We booked a 1-night stay through Hotels.com. We arrived late at night after my performance. We were given a room on the 2nd floor, promptly unpacked, and went to bed as I had a matinee performance the next day. Shortly after putting out the light, we were disturbed by the sound of a tram rolling by loudly. This continued the whole night. Turns out the track was right outside our window. Even with a white noise app, there was no getting away from the periodic rumblings—and yes, vibrations—of the tram service. We were too tired to get dressed and ask for another room after unpacking all our things. We tried to sleep but it was one of the worst nights I've ever spent in any hotel. The queen bed mattress wasn't even comfortable. I tried the chair instead and it was equally uncomfortable. My Apple Watch confirmed I barely slept that night. It was not the night of rest we paid for and very much needed. In the morning, when I complained to the manager, he responded "Well, you booked through a third party site. If you had gone to our site directly you would have had the option to pick a room on the other side of the hotel." Wrong answer all around. We shouldn't be penalized for using a third party site if it offered a better price. And it's simply outrageous for any hotel to offer rooms adjacent to any kind of train tracks and not make that abundantly clear on ALL site at the time of booking. Only after a great deal of back and forth did he grant us a partial refund. Never again.

The room was neat and clean. The sofa bed was not very comfortable, but the queen bed was comfortable. The check in and out process was very smooth and the staff were helpful.

Checki in was fine. The older gentleman at the front desk was rude and arrogant on our departure.

It would be great if they cleaned the room more often. Staff are very friendly. Kitchen is very quiet.

loved the full kitchen in the room

Very short but wonderful stay. We will definately be staying again when in Jersey City.