We love this hotel especially when we need to bring our dog with us. The staff are so friendly, the rooms are nice and clean and the price is reasonable. We'll always stay here anytime we are in St.Charles area. 10/10 highly recommend.
Lynn M
- 12/09/2024
Great for long stays!
Everything was great!
April L
- 07/07/2024
Everything
Everything
Emanuel J
- 04/23/2024
Expedia Group verified review
Safe
Jolee
- 10/28/2024
Expedia Group verified review
The staff were amazing! Very accommodating and welcoming. I know where to stay when I return. Thank you for contributing to an enjoyable end to my birthday month!
Angela
- 10/26/2024
Hotels.com verified review
It was ok. Annoyed that they came to our room to replace both tv's when the others were fine. If they needed replacing, im pretty sure it could've been done by maintenance after we checked out. Same with the door, they came another day to do something to the door. We had our dogs and my husband has physical ailments so he cant move easily and was having to leave because naturally our dogs would be in the way. I just feel that our comfort wasnt considered. Both things should've been done when we checked out period.
Valarie
- 10/18/2024
Expedia Group verified review
The lady working the day 10/12/24 @1pm was awful, disrespectful, bothered and flat out ignorant. She was so bothered she gad to look up and deal with us. She literally just sat there and watched the phone ring. Lazy, rude and NASTY for a lack of better words. Everything else was great.
Nicole
- 10/13/2024
Expedia Group verified review
Room was what I needed, privacy my husband and the children had their own space and tv.
Please put trash cans on the outside of the doors.
Darlayna
- 09/30/2024
Hotels.com verified review
I only stayed overnight for a solo business trip. The building condition seemed worse (muched older) than the picture listed. The room was spacious for my need, but overall darker, dimmer. Front desk personnel was friendly. Felt like I was the only Asian walking in and got looked up and down at the time. Maybe not again for me.