Booked a suite and it has a stain they couldn’t clean fast enough so they upgraded up to the better suite with the a half bathroom. Very nice and spacious. Nice living room and overall a great hotel. Has a bar and a place for breakfast Worth every penny. Only thing is that the bedroom ac didn’t cold like i would have wanted. When you book this hotel it’s for the nice room not the view. Also there isn’t onsite parking but the parking options are cheaper than other hotels that have valet parking. Will book again when I come back to sf
Jonathan
- 08/02/2026
Expedia Group verified review
No help, Zero customer service. This is my second time to stay at Sonesta hotel. One in New Orlean and then San Francisco. Both hate exactly same isswill never stay a
Dennis
- 08/01/2026
Expedia Group verified review
Good location and great facilities
Yijun
- 07/30/2026
Expedia Group verified review
Great hotel!
Patrick
- 07/29/2026
Expedia Group verified review
It's a dive. Skip it.
Keith
- 07/28/2026
Expedia Group verified review
My room was always in great shape & fresh. The room was on the seventh floor in the rear, which was nice & quiet. The staff were very pleasant & helpful.
The only negative for me was the surrounding neighborhood, The Tenderloin district. It was a bit dicy at night.
Arthur
- 07/28/2026
Expedia Group verified review
I had a great 4 day stay at this hotel. The staff was welcoming especially the bartender and concierge. The concierge person recommended some good local restaurants that I tried and the food was good. The room was cozy and the beds were comfortable. The hotel was clean and the view from my room was gorgeous.
Tamaebiere
- 07/27/2026
Expedia Group verified review
Loved the Staff because they were able to solve any issues that arrised. Rooms are clean.
Martin
- 07/26/2026
Hotels.com verified review
I loved my stay there. Great location, nice sized rooms and a nice lobby. Staff were all helpful and friendly!