Old food left in refrigerator from prior guest. At check in office manager talking on phone whole time disrespectful!!! Asked for extra pillow unavailable and no extra in room for pull out bed
Lori
- 06/15/2026
Expedia Group verified review
This was a business trip so a clean, safe. quiet hotel with reliable internet are top priorities. My only minor gripe was the breakfast selection was missing yogurt and oatmeal (emphasis on minor gripe). I do have to give Don a big shout out for helping me with an early check in. Thx Don!!
Sergio
- 06/10/2026
Hotels.com verified review
Helpful staff and comfortable rooms.
Meredith
- 06/05/2026
Expedia Group verified review
A
Nelson
- 06/05/2026
Hotels.com verified review
I received the wrong room and was unable to change. And when I asked for blankets of pillows for the pull out couch the front desk said they had none!
Amanda
- 05/24/2026
Expedia Group verified review
They’re currently remodeling and the decor is nice and clean. Nice improvement! Staff very helpful.
Thomas
- 05/12/2026
Expedia Group verified review
Breakfast was great and staff was friendly and helpful. Will definitely be back next time in Hoover
Eden
- 04/27/2026
Expedia Group verified review
Great hotel, spacious room, comfortable beds and pillows. Very clean too. Staff was kind and helpful. Hot breakfast was a bit redundant, but tasted good. Location was perfect in relation to our travel needs. Great stay!