Pet Friendly Lodging Reviews

Would stay again!

Ten

Great hotel and staff were professional.

Breakfast delicious. Nice room and location. Our stay was nice.

We were sent to a room already occupied… the screams of the people we scared was awful, we were assigned another room however the tv in our new room kept welcoming other guests, never our names appeared on the screen, the following day we returned late from a function only to have to go back to the front desk and ask the same incompetent person for new keys, she took forever and kept saying someone else was trying to do a digital check in for our room, I will never stay there.

The carpets were cleaned the day I arrived and the staff would not put me in a room where the carpet was already dry. They lied and said they were 100% full when they were not! The carpet in my room was WET and I had to wear shoes to avoid wet feet. The assistant manager told me she couldn't print me a receipt for my credit card to prove it hadn't been charged because I had booked through Expedia. I told her I always booked through Expedia and received a receipt so she turned around and printed one after telling me she couldn't. Her attitude was awful for a service professional. I would tell anyone I know to never stay at this hotel.

I had an extremely disappointing experience at this hotel and would not stay here again. Unfortunately, the hotel was conducting mandatory carpet cleaning during my stay, something that was not disclosed anywhere on their website prior to booking. We only found out at check-in—after paying for a non-refundable rate. Had we known, we absolutely would have chosen a different hotel. The situation worsened on the day of the cleaning. At 8:45 AM, despite having a “Do Not Disturb” sign on my door, a third-party cleaning crew knocked and woke me up. I had just flown in from California, was jet-lagged, and was in town for a funeral—so rest was especially important. The crew insisted I had to vacate the room so they could clean it. I went to the front desk and spoke with the general manager, politely asking if they could skip my room so I could get some rest. Instead of showing any empathy, she was dismissive and rude, repeatedly stating that we had been informed at check-in and therefore had no choice. When I asked why there was no advance notice online, she claimed that Hilton requires “six months’ notice” before posting anything on their website—which is clearly not accurate, as other Hilton properties post timely notices about maintenance issues. She also stated that carpet cleaning is an annual requirement by Hilton, which I later confirmed directly with Hilton customer service is not true. They also confirmed that guests have the right to refuse service in their rooms. I ex

Friendly staff, good breakfast, great room

Clean room, Staff was easy to find and very helpful. Parking was easy. Indoor Pool was great!

Love this place and stay here twice a year. A little disappointed that they charge for parking now though. This place is always 10/10. I hate that some hotels charge for parking now though.