What Others Have Said
Home2 Suites by Hilton Columbus Airport East Broad
6315 East Broad St, Columbus, OH 43213
Expedia Group verified review
My stay at the Hilton was absolutely fantastic! From the moment I arrived, the experience exceeded my expectations. I want to give a special thank you to Michael at the front desk. He helped me resolve an issue I encountered upon arrival, one that was completely my own fault and had nothing to do with the hotel. He handled the situation with professionalism, kindness, and genuine empathy, which made a stressful moment so much easier. His outstanding customer service truly stood out. The hotel itself was excellent. My room was spotless, comfortable, and well-maintained throughout my stay. The complimentary breakfast each morning was delicious and offered a great variety of options. I also really enjoyed the amenities. The swimming pool was wonderful, the fitness center made it easy to keep up with my workouts, and having an on-site laundry room was incredibly convenient. Overall, I highly recommend this Hilton to anyone looking for a clean, comfortable hotel with exceptional customer service. I will definitely be staying here again!
Hotels.com verified review
Good experience overall. Not the best breakfast we’ve ever had but otherwise everything was on point.
Expedia Group verified review
Front desk staff was very helpful and attentive. The room was clean the bed was comfortable and the hot breakfast was just right.
Expedia Group verified review
Suites were spacious.
Expedia Group verified review
Great for families. The room slept 6 and full size refrigerator and microwave. Great breakfast. Staff friendly and accommodating. Great location.
Expedia Group verified review
Yes the breakfast was amazing
Hotels.com verified review
The pool looked dirty. The pullout bed was so uncomfortable. It wasn’t at all what was advertised. I was under the impression our rooms where to be right next to each other and they in fact where not. And thy didn’t disclose that I would charged a refundable fee
Expedia Group verified review
Friendly staff
Expedia Group verified review
This hotel could use a renovation and a deep cleaning. Staff was awesome, very helpful. The carpet was very stained and the furniture smelled bad. I would not recommend this hotel.
Hotels.com verified review
I had to leave a day early because someone on the 3rd floor (the floor I was staying on) was smoking in their room and the front desk staff did nothing about it. I had to check out early due to a breathing condition and I needed to go home so I could have my breathing machine. I was not offered a new room until I packed all my things and went to the front desk to check out. The offer was not made when I originally made the complaint. The fact that anyone had to deal with that and not be offered a new room immediately, just shows that this property and their management do not care about the people that chose to book at their hotel. Shameful. I lost over $150 on this because I had to leave early due to someone smoking in their room, but the hotel will make money because they charge a cleaning fee.
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