Home2 Suites by Hilton Columbus Airport East Broad
6315 East Broad St, Columbus, OH 43213
Expedia Group verified review
My stay at the Hilton was absolutely fantastic! From the moment I arrived, the experience exceeded my expectations.
I want to give a special thank you to Michael at the front desk. He helped me resolve an issue I encountered upon arrival, one that was completely my own fault and had nothing to do with the hotel. He handled the situation with professionalism, kindness, and genuine empathy, which made a stressful moment so much easier. His outstanding customer service truly stood out.
The hotel itself was excellent. My room was spotless, comfortable, and well-maintained throughout my stay. The complimentary breakfast each morning was delicious and offered a great variety of options.
I also really enjoyed the amenities. The swimming pool was wonderful, the fitness center made it easy to keep up with my workouts, and having an on-site laundry room was incredibly convenient.
Overall, I highly recommend this Hilton to anyone looking for a clean, comfortable hotel with exceptional customer service. I will definitely be staying here again!
Dave
- 07/20/2026
Hotels.com verified review
Good experience overall. Not the best breakfast we’ve ever had but otherwise everything was on point.
Jim
- 07/19/2026
Expedia Group verified review
Front desk staff was very helpful and attentive. The room was clean the bed was comfortable and the hot breakfast was just right.
Adam
- 07/02/2026
Expedia Group verified review
Suites were spacious.
Gary
- 06/27/2026
Expedia Group verified review
Great for families. The room slept 6 and full size refrigerator and microwave. Great breakfast. Staff friendly and accommodating. Great location.
Margaret
- 06/22/2026
Expedia Group verified review
Yes the breakfast was amazing
Anthony
- 05/16/2026
Hotels.com verified review
The pool looked dirty. The pullout bed was so uncomfortable. It wasn’t at all what was advertised. I was under the impression our rooms where to be right next to each other and they in fact where not. And thy didn’t disclose that I would charged a refundable fee
Zachary
- 04/26/2026
Expedia Group verified review
Friendly staff
Larry
- 03/28/2026
Expedia Group verified review
This hotel could use a renovation and a deep cleaning. Staff was awesome, very helpful. The carpet was very stained and the furniture smelled bad. I would not recommend this hotel.
TAMIKA
- 03/25/2026
Hotels.com verified review
I had to leave a day early because someone on the 3rd floor (the floor I was staying on) was smoking in their room and the front desk staff did nothing about it. I had to check out early due to a breathing condition and I needed to go home so I could have my breathing machine. I was not offered a new room until I packed all my things and went to the front desk to check out. The offer was not made when I originally made the complaint. The fact that anyone had to deal with that and not be offered a new room immediately, just shows that this property and their management do not care about the people that chose to book at their hotel. Shameful.
I lost over $150 on this because I had to leave early due to someone smoking in their room, but the hotel will make money because they charge a cleaning fee.