What Others Have Said
Home2Suites by Hilton Nashville Franklin Cool Springs
107 International Drive, Franklin, TN 37067
Expedia Group verified review
Everything was good
Hotels.com verified review
It wasn’t very good for the price. Way to high priced. The shower sucked. Thought I might go thru to the floor below me.
Expedia Group verified review
Beds need to be upgraded, took days to recover from aches. Unlikely to stay at a Hilton hotel again.
Hotels.com verified review
We just came for a short weekend trip to celebrate my daughter’s bday. She loved the indoor pool. The room we stayed in was nice & spacious. The breakfast was top notch! I was surprised at the variety! Staff was super nice also,
Expedia Group verified review
Very clean, near shopping.
Hotels.com verified review
The hotel stay was great! I'm a very picky person but it was nice. I usually stay at Embassy Suites but they were booked. I will stay again but I hope the next time I return the pillows on the bed are comfortable because they were all flat & it caused my husband & I to have neck pains each day. The breakfast was hot and good as well. Also, I would prefer to have the popcorn served daily to greet the guest daily as well as a thank you for staying. Also, we were close to a lot of shopping stores if your a shopper like myself
Hotels.com verified review
This was not a pleasant stay. When we arrived at 9pm and tired we stood at front desk waiting for attendant. A sign was on desk said they would return shortly they are helping another customer. They a window I could see a gal just sitting at a desk staring at her phone. We waited patiently because she may not be the front desk receptionist. Finally after 5-7 minutes she noticed us and came to check us in. During that time there were loud unruly kids running the common area. Playing with the automatic doors trying to get caught between them etc. she clearly was hiding because she didn't want to deal with them. Parents were around socializing and drinking. When we got to the room the carpet was filthy. I mistakenly walked on it barefoot and it had this damp oily matted feel to it. Horrible. I put shoes back on. The shower was a cheap plastic surround. This is just not the experience we are used to at Home2 Suites and very disappointed.
Expedia Group verified review
Good
Expedia Group verified review
One of the cleanest we ever stayed at. Good variety of breakfast choices. A dishwasher in the room was awesome.
Expedia Group verified review
Great experience
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