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What Others Have Said
Home2 Suites by Hilton Portland
139 Buddy Ganem Drive, Portland, TX 78374
Clean and friendly.
Front desk was so nice and she got us checked in early. The room was clean and we enjoyed our stay!
Expedia Group verified review
The staff was extremely nice and had excellent customer service. They went above and beyond to make my stay feel like I was at home away from home. I will definitely be going back.
Expedia Group verified review
Staff was awesome
Hotels.com verified review
We stayed for 2 nights and the air conditioner was broken for an entire day. They did replace it the second day .The manager Ken was helpful in resolving the issue. The air conditioner in the 4th floor hallway was also broken. The elevator had an unrecognizable foul smell. On the plus side, the beds were comfy.
Expedia Group verified review
So convenient and close to everything...definitely will be back
Expedia Group verified review
The kids enjoyed the pool, and the staff were all super polite. however, the room we were in had obvious water damage and reeked of mildew. There were cockroaches everywhere as well which made us incredibly nervous. The whole thing seemed kind of dirty. The breakfast did not have good options either, my son and I are gluten intolerant. Normally hotels I’ve stayed at have bacon, eggs and hash browns as an option but everything was wheat based which was super disappointing.
Hotels.com verified review
Awesome customer service very friendly staff breakfast was good and the a/c was super cold like my home. Property was super clean and efficient parking space.
Expedia Group verified review
The front desk staff was excellent. I was shocked when I walked into my room to find a dehumidifier in there. It was plain to smell that the room may have gotten wet at some point. It was a little different from my previous experience with a Home2Suite hotel.
Hotels.com verified review
Great stay very accommodating staff!
Hotels.com verified review
I didn't try the breakfast since there aren't any celiac safe options. The rooms were clean, though we wanted ours cleaned and towels restocked but housecleaning didn't do it until the following day & there was nobody available to bring us fresh towels. The tiles were messed up in our bathroom and i got a bottled soda from the little fridge in the lobby, didn't realize it was from December (this is April) and the soda was flat. Over all would not stay here again.
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