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What Others Have Said
Home2 Suites by Hilton Utica NY
119 North Genesee St, Utica, NY 13502
Hotels.com verified review
Amazing hotel! Very clean, great customer service, and the pool is open from 7 AM to 10 PM, which is fantastic. The free breakfast was a great bonus. I really enjoyed my stay and would definitely come back!
Hotels.com verified review
The staff was very helpful and the breakfast was great. I would recommend the hotel to anyone.
Hotels.com verified review
Overall nice hotel, only issue was booked through third party and they did not provide the room as booked
Hotels.com verified review
It was the best experience
Hotels.com verified review
Hotel was in a good location. Coffee and restaurants are nearby. The front desk staff were very friendly and courteous. Our room was quite large and well appointed. Have stayed here several times.
Hotels.com verified review
The hotel canceled our resercation without our knowledge. We had booked this stay months prior. We always stayed at this hotel when ever we dropped my son off at college. Another thing I am a member of Hilton and asked tonspeak to a manager the receptiineset refused and said there was no manager till the next day. We had to find another hotel an hour away.
Expedia Group verified review
I was on the first floor which was incredibly loud from the road noise and did not sleep at all. I had my service dog with me and the day after I checked out I got charged a pet deposit which I was never informed of. I called the same day they said it would be refunded I never received a refund.
Hotels.com verified review
We never stayed at this brand before and thought the rooms were spacious and the breakfast decent.
Hotels.com verified review
Convenient location and parking. Front desk staff were very nice. Free breakfast is available. The room was very comfortable and super clean! This was our third time at this location.
Hotels.com verified review
Clean with friendly staff
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