Pet Friendly Lodging Reviews

Will stay here again.

Clean, quiet, friendly. Everything needed.

This property is right on kar with other Hilton garden property's. It is very well maintained and clean. The staff is ready to assist with any problems or extra towels. The location is great if you have a vehicle. The saying here is "did you know Colorado springs is only one hour from Colorado springs!".

Clean room and friendly staff.

Wonderful, amazing, affordable, clean, welcoming. Five out of five! Would definitely rebook again!

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Confusing because someone just seated you and didn’t explain the options for Breskfast or the buffet and expensive about the Breakfast that was available

They tried and did run my card before i checked out in the morning. They wouldnt tell me what they were trying to charge me 2 different amounts for $50×2 & $30. When i booked online it said the pet fee was $55. When i got there they told me $75. When i talked to the lady she said it was ok, she would change it. She printed me a receipt at check out saying it was $55. They still charged my card $75. Very disappointed at a hotel that charges for everything including wifi, you would think they would know what to charge you and how much they charge for it.

The room was clean except for the desk area, which was greasy and had dried mustard on it. It was spacious and had good air conditioning. One of the online features was that the room was soundproof, but I heard a lot of noise on the 2nd day, including housekeeping in the hallway, the TV next door, and children running and yelling. The bed was comfortable with plenty of pillows. I didn't have hot water on the 2nd evening I was there, and it took a couple of hours for it to return. The Wi-Fi was spotty, which could have been problematic since it was a work trip. I ended up using my own data. The TV channels also had a poor signal and went in and out. Some channels didn't even work. I'm wondering if it had anything to do with the Wi-Fi issue. I was charged quite a bit more at check-in, after Hotels.com assured my rate would be: "What you see is what you pay." When I inquired about a $12 upcharge for the "free" breakfast, the desk attendant did not remove the fee or contact Hotels.com to resolve the issue. And when I contacted Hotels.com to resolve the issue, they referred me back to the hotel front desk. The continental breakfast tasted good, but it was awkward having to sit down and be waited on for the hot items. The limit was 3 hot items, which was a bit strange. I've not experienced a continental breakfast like that before. The ice machine worked great, but there were no vending machines on my floor. I think the only snack items were in the lobby.

The restaurant was the only clean and organized area. The pool was cold and no towels. The bathroom in our room was filthy. Several times there wasn’t anyone at the front desk. There was dog poop around the outdoor sitting area. Couldn’t hook to WiFi.