Front desk representative Carlos was very rudevat check in. Nowhere did it mention that there was an additional fee for parking. The AC unit was very noisy.
ANI
- 10/22/2024
Expedia Group verified review
Great staff from front desk to restaurant to the wonderful maids who worked so hard during our hurricane evacuation. The guests were also very admirable!
Tom Lockridge and Wayne Stodghill
Wayne
- 10/20/2024
Expedia Group verified review
Plumbing leaked, elevator, well down hall from us so loud we could hear it all night. Very little parking and staff not very friendly
John
- 10/14/2024
Hotels.com verified review
Firstly, the young lady at the front desk was awesome. She was very helpful with my booking during such a stressful time of hurricane Milton. She had a pleasant and approachable attitude during the entire stay even when she was the only server during the night of the hurricane, which was chaos, and didn’t complain once. Now the room on the other hand, was a total opposite experience. The bathtub was so nasty I wouldn’t dare step foot in it. I had requested to have it cleaned but no one came in to clean it. It may still be dirty for all you know. Also, the bed was not comfortable which is surprising for a Hilton hotel and the AC was a joke. The temp stayed at 81 the entire night even when it was set at 70. The room served its purpose of keeping us safe during a major hurricane but due to the condition of the room, I will not stay here again.
Verified traveler
- 10/14/2024
Expedia Group verified review
Na
Ann
- 10/06/2024
Hotels.com verified review
We came in for a cruise, but due to the hurricane, our cruise was cancelled. My husband and I decided to just on in Tampa and enjoy a relaxing weekend. The staff at the hotel were super helpful and accommodating
April
- 10/01/2024
Expedia Group verified review
Hotel was charming! The free range chickens was a surprise. Kayla and Brie we're fantastic. The helped when our cruise was delayed and let us store luggage until the room was ready. They were kind and we appreciate the support. The bar is not open on weekends as there are options walkable around. Id book here again.
Terri
- 09/29/2024
Expedia Group verified review
Property canceled due to hurricane
Kristie
- 09/28/2024
Hotels.com verified review
Be Ready to get nickeled and dimed. The website says breakfast, but it’s not complimentary. Also says parking but paid parking. Rooms are a little ruin down and have a moldy smell. I hardly stay in hotels and I see why. Can’t wait till these greedy companies go under.