What Others Have Said
Hilton Garden Inn West Monroe
400 Mane Street, West Monroe, LA 71219
GOOD SERVICE
TWO NIGHT STAY, ONLY REQUESTED TOWEL WHICH WAS DELIVERED TIMELY. THANKS.
Safe, Clean Place
Great place to stay. Safe and clean.
Room was clean and atmosphere great!
Staff was friendly and atmosphere was great. Room was clean.
Expedia Group verified review
I always stay at this property when in the area. The staff are always very nice.
Expedia Group verified review
My rooms floor had not been vacuumed and it was dirty. The floor I stayed on had water damage and room was musky. It had been raining all week. The employees were very nice.
Hotels.com verified review
Although the customer service was excellent, the room itself was very unsatisfactory. It seemed that the hotel cared more about what it looked like and felt like when you walked in the lobby (nice new convenience store), rather than the actual room where we would stay. The room was very outdated, to the point where the shower looked to have rust in it and the water seemed to always look like there was urine in it (maybe water purity issues due to construction). There were very few luggage carts, and the elevators (both) seemed to be old and not maintained like they should (shook most of the time).
Expedia Group verified review
Only thing I can say good about my stay is that the staff were extremely friendly. The room smelled. The water in the tub took an hour to drain. The water was brown and left dirt in the bottom of the tub. If I were Hilton I would be ashamed to have my name associated with this proberty
Hotels.com verified review
Nice hotel great service.
Expedia Group verified review
The room looked like it had not been updated in years, furniture had dips from people sitting in the chair and on the ottoman, the entire 5th floor smelled stale and the worst part was the water was brown. The towels were yellow from what I assume was washing them in the brown water. This was just one night stay for my family and I as we passed through but a hotel 1 mile from them that we stayed at the week before had clean, clear water.
Expedia Group verified review
Check in time was at 3:00 it was after 3 and still no room ready yet . I would not recommend staying there again
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