Too much noise from the highway. Need better sound insulating windows.
John
- 03/24/2025
Expedia Group verified review
The stay itself was a great location and the staff were excellent! If you haven't booked with the whirlpool, ilyou must do so...it was VERY relaxing! We're definitely going back 😊
TAKYIAH
- 03/24/2025
Expedia Group verified review
Stayed on a very busy weekend for this hotel. I got there a little early. We had to wait a little for our room. The manager on duty was Josh and he went to go check to make sure the room was ready. Serena also was working the front desk and we were talking. I appreciated their willingness to help us get into the room quickly after driving 7 hours. I stay at this hotel often when I stay in Allen. It’s because of people like Josh and Serena who made our stay better.
Frank
- 03/23/2025
Expedia Group verified review
Good costomer service
Angie
- 03/22/2025
Expedia Group verified review
Safe and quiet
KaSaundra
- 03/21/2025
Expedia Group verified review
The property was great for the most part. I was in a king bed room with a whirlpool tub. My only two problems were the toilet not being a comfort height and the shower was a 36” square shower with the soap and shampoo containers attached to the wall directly across from the shower head. It wouldn’t be a problem on a larger shower, in a 36” shower it was a big problem. Also, put more sugar in the coffee station in the room.