PetsWelcome
What Others Have Said
Hilton Garden Inn Phoenix Midtown
4000 North Central Ave, Phoenix, AZ 85012
Very clean quiet and friendly
Very clean, quiet and friendly.
Good Customer Service
Kendall at front desk was absolutely outstanding. Professional, pleasant and efficient.
Expedia Group verified review
The room was really cleaned. The staff were really nice and helpful.
Expedia Group verified review
Ice maker on several floors was broken, the hot tub not in service. The pool looks run down. The room wallpaper falling off the walls and the door in the bathroom floor falling apart. For what I paid for my 5 night stay I was expecting a well kept hotel.
Hotels.com verified review
I got back to my room late from a concert and AC was not working in my room so I called the front desk rep. (Ricardo). Was told that they were aware that some guests were having AC issues and that “You just have to deal with it!”. Their maintenance guy wasn’t in until 8 AM and this was not a big enough emergency for a Phoenix resort in the middle of the SUMMER to call someone to fix it. Was also told the Hotel was full and couldn’t change rooms but it really didn’t seem like it when I was there. Was too tired and it was a bit late to find another place. I couldn’t wait to leave and will never go back. DO NOT STAY HERE!!!
Hotels.com verified review
Staff was very friendly and very helpful with all of my questions, room was very spacious more than expected for a very good price. Ac could have worked better but it also could have been user error will definitely be back with my fiancé soon!
Expedia Group verified review
Nice hotel, not nice area of PHX
Expedia Group verified review
Parking was a pain, down around the corner. A hike from the front door. Room elevators were also a hike away from the front desk...you'll get your steps in for sure! AC not adjustable...seemed like preset and controls were there for looks.
Hotels.com verified review
The state of the accommodations were just fine. The problem is that I left a very expensive, personalized dental appliance fit to my mouth on the counter. When I called back to have the hotel ship it to me, everybody says they have never seen it. Someone clearly was lazy and just discarded it, rather than treating it as potentially important personal property. I now have to spend at least $1000 to replace the mouthpiece, when I shouldn't have had to do that.
Hotels.com verified review
Gteat services, we really enjoyed
© 2026 petswelcome.com, Inc. Conditions of Use. Please read before using this site.