My room was smelly with stained carpets, broken floor lamp and several outlets not working. The lobby was outdated with dirty tile floors. Even worse was the unprofessional front desk staff with attitudes that shouldn’t represent the Hilton organization I’ve been an owner with for over 25 years. You have to do better than this.
Cc E
- 07/24/2024
Best hotel stay and experience.
Everything was great. The staff, the rooms, the food, the cleanliness. Wish I could take this hotel and staff and place it everywhere I go. This hotel set a standard. After a nightmare with Delta flights the Hilton Garden Inn made everything smooth and were very accommodating.
Cortney B
- 07/23/2024
Excellent customer service.
Excellent customer service. Wonderful staff.
Diane M
- 12/23/2023
Expedia Group verified review
Thoroughly enjoyed it
John
- 11/11/2024
Hotels.com verified review
Jedalyn was at the front desk at check in and she was so kind and helpful. Good location close to Ford field and restaurants.
Verified traveler
- 11/10/2024
Expedia Group verified review
Expensive, soft bed. No ice, very good staff
Bruce
- 11/09/2024
Expedia Group verified review
Walking distance to downtown activities. Great place to stay
Jeffrey
- 11/04/2024
Expedia Group verified review
Located a block away from a night club.
Roel
- 10/31/2024
Hotels.com verified review
Nice room. Coffee maching did not work in the room. Charged for parking for each guests car. Staff was very professional and kind.