PetsWelcome
What Others Have Said
Hilton Garden Inn St. Charles
4070 East Main Street, Saint Charles, IL 60174
Great Stay
Quiet and comfortable. Good breakfast and staff.
Better on the inside than outside.
It was very updated to my surprise. The outside is a little rough looking; it should try and match the inside.
Hotels.com verified review
I was highly impressed with the room - it was beautiful and felt a bit luxurious. Very clean and beautifully appointed. I’d stay here again in a heartbeat.
Expedia Group verified review
Staff was lazy and rude esp Sarah they just want to sit on their phones and not work … they put a extra charge for 41 dollars on my account and no one can explain anything I called them afternoon showed up on my statement and they are clueless and RUDE dogs everywhere… hair everywhere disgusting
Expedia Group verified review
This is our second time booking rooms for my family of 5 while visiting family in town. The two rooms were next to each other. (Perfect) The rooms were clean up to date and welcoming. Had all the amenities I needed for my family.
The staff is super friendly. This second great experience will have me booking here in the future for all my visits in the future. Thank you for making our holiday easy and welcoming.
Expedia Group verified review
Last minute reservation. Front desk room selection for us was perfect. Ground floor with outdoor courtyard access and building exit so we could easily take our dog for walks.
Unfortunately all around the surrounding grassy areas had garbage scattered; looks like it came from Arbuda Dham based on the food garbage I walked around.
Room was spacious. Beds were soft for my preference. My son went to the pool. He said it was a little small yet water was lukewarm.
Overall, a great set up for dogs and a good value that is about a 7 minute drive to downtown St. Charles.
Expedia Group verified review
Check on was a bit chaotic but overall a great little hotel
Expedia Group verified review
Its a nice hotel. The surrounding area is nice. Essy access to shopping and dining options are many.
Expedia Group verified review
The stay at this hotel was underwhelming.
Our room had shampoo and conditioner installed in the bathroom, but both were empty.
The room is advertised with having a jacuzzi. But it doesn’t come with one. Just a bath tub.
I also asked for a crib, because they advertise they offer some. And was given a pack and play that is way too low for a newborn to go in.
When I brouhht this up to the staff they looked at me like I was crazy.
And lastly, as delicious as breakfast is. The ladies serving it are very rude and seemed like they just cared to get a tip.
Will definitely be saving myself some money next time and staying in any other hotel in the area.
Expedia Group verified review
It was a nice place to stay.
© 2025 petswelcome.com, Inc. Conditions of Use. Please read before using this site.