Hilton Garden Inn Nashville / Franklin Cool Springs
9150 Carothers Pkwy, Franklin, TN 37067
Hotels.com verified review
My stay at this hotel was fabulous. Amber was the manager on site and was able to untangle my double booking error without me paying a penalty. Initially, I had gone to the wrong Hilton hotel and Amy and Donna were trying their hardest to find my reservation. Finally, I checked my email and learned I was at the wrong hotel. All three ladies, Amber from the Hilton Garden Inn and Donna and Amy from the Hilton on Corporate Causeway, went beyond to solve my mix-up. Thank you, ladies for your hospitality!
Maria M
- 11/19/2024
Hotels.com verified review
Great stay and good breakfast. Bed was a bit uncomfortable however, everything was clean and accessible.
Verified traveler
- 11/14/2024
Expedia Group verified review
Friendly and helpful staff. The room was clean and quiet. The price of the room was reasonable and we were pleased with our stay.
Glenn
- 11/13/2024
Expedia Group verified review
Great stay, nice hotel
christine
- 11/11/2024
Expedia Group verified review
Good stay!!
Alex W.
- 11/10/2024
Expedia Group verified review
Great experience
leslee
- 10/28/2024
Expedia Group verified review
Mattresses need replaced. They were so hard. Left with my back hurting