What Others Have Said
Hilton Garden Inn Houston West Katy
2409 Texamati Drive, Katy, TX 77494
Great property and service!
Our stay was pleasant, from the initial greeting at the front desk to the final checkout. I would recommend your hotel to any of my associates. The property was well kept and the staff was very polite.
Hotels.com verified review
The mattress was terrible. It was lumpy and uneven.
Expedia Group verified review
Junkyyyyy - does NOT live up to what I imagine “Hilton” to be. The money spent was double what it was worth. Never again - staff was very friendly, that was the only redeeming quality. TV not working, stains on bath towel, the “H” for hot water was carved into the metal next to the “C” for cold … totally a janky experience.
Hotels.com verified review
I evacuated here during a hurricane and they did a fabulous job, especially while short handed. Evan at the front desk had a great calming presence and was incredibly helpful. The room was immaculate, no small feat during a natural disaster. Any dings on my rating are just due to the age of the property, could use a little face lift. But the rooms are clean and COLD and a blessing after a hurricane.
Expedia Group verified review
Employees were really nice
Hotels.com verified review
I thought Hilton was supposed to be a full service hotel. When My toilet clogged and I asked them to come help me (I'm 85 years old) all they did was leave a plunger by my door. You can't help a senior citizen better than that?
Expedia Group verified review
My sheets a comforter was dirty soiled with blood and old make up, pillows smelled like dirty hair, very disappointed, staff replaced sheets and comforter and the comforter had lots of holes in it.
Expedia Group verified review
Really convenient location and friendly staff. Definitely recommend
Expedia Group verified review
The clerk was very friendly.
Expedia Group verified review
Great
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