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What Others Have Said
Hilton Garden Inn St. Louis Shiloh / OFallon IL
360 Regency Park Drive, O'fallon, IL 62269
The location
Location was great for my needs as well as the staff.
Excellent Stay!
The staff and the physical property were excellent. But a very busy weekend.
Expedia Group verified review
The shower needed an update. There wasn't a microwave in the room. The breakfast bar was a disappointment for the price you paid. The staff were courteous and professional. The room was clean.
Hotels.com verified review
Hotel under construction. Room was clean enough, probably ready for a carpet refresh as they were a bit sticky.
Hotels.com verified review
Clean and well kept
Friendly staff & comfortable beds
Hotels.com verified review
No free breakfast. Why pay $10 when we can choose Waffle House, or Bob Evans? First room was dirty, and toilet seat was not screwed down tight enough! Went down and talked to guy behind counter, he said he would take care of it. Came back later to a still dirty room. Talked to the lady behind the desk. Very nice! She said she had no one in maintenance, but gave us a suite! I noticed that the crappy foam mattresses is what we had in the regular room, but the suite had "real," spring or just a better quality of foam. I HATE those foam mattresses!!! I sweat like crazy on them! Burn them all and go back to the old spring and foam ones!
Hotels.com verified review
Run down property.
Room: peeling paint, chipped furniture, stains on the wall not cleaned, rust on the bathroom door frame, bathroom vent not working, tub/shower not level so water does not fully drain out of the tub.
This is not appropriate for a Hilton property and the cost associated with the reservation.
Expedia Group verified review
Very well kept and clean. Staff super friendly and helpful. Room very spacious and clean. Comfortable beds
Thank you
Hotels.com verified review
I was taken aback when I saw the cost of the "Continental Breakfast" was 10-15$ if I recall. I was accustomed to this being complimentary.
Hotels.com verified review
The room was clean and the staff was nice. My only complaint is that we had no TV on Sunday as the cable went out. They claimed it was the fault of their cable provider.
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