Excellent customer service, ease of check in and parking/location.
Laura K
- 11/26/2024
Expedia Group verified review
Good
Benjamin
- 11/12/2024
Expedia Group verified review
Very close to trains, marathon finish line and bib pick up location. Excellent restaurants like Flatpour nearby.
Michael
- 11/06/2024
Expedia Group verified review
only thing I didn't like was the early check in fee. Thought it was trivial
John
- 11/05/2024
Expedia Group verified review
Great experience, staff could not have been nicer and accomodating.
Wendy
- 11/03/2024
Hotels.com verified review
Fabulous, thanks to Luis at Front Desk
LaDene
- 10/29/2024
Expedia Group verified review
Friendly team members
Candice
- 10/28/2024
Expedia Group verified review
Front desk advised they were out of rooms when trying to check in. We went to Expedia and found rooms available and booked. When back to the front desk and showed him and he said oh and not any apologies. Then breakfast staff said we could go outside and when asked can we order, she say no good or drinks allowed outside. Why offer for us to sit outside? Overall, a busy, clean hotel.
Genee
- 10/28/2024
Expedia Group verified review
Check in was a breeze. The gentleman was super nice! They held our luggage since we got there super early. The room was big and quiet and clean. Was so nice to have a fridge and microwave.
Marcy
- 10/27/2024
Expedia Group verified review
Yes this hotel I used in Chicago South loop because I was going to go to a concert at the Wintrust Arena. And the staff are really friendly they told me what to do and they gave me a card to be safe to enter my room if I needed anything. And they gave me a QR code to order any food that I needed and they'll bring it to the room.