PetsWelcome
What Others Have Said
Hilton Garden Inn Columbus / Polaris
8535 Lyra Dr, Columbus, OH 43240
Expedia Group verified review
Comfort
Expedia Group verified review
Busy weekend in Columbus with most every property sold out. Arrived at the Hilton Garden Columbus/Polaris to be told there was a "problem" with our room and that the manager had been trying to get in touch with us through Expedia since he arrived at work 2 1/2 hours earlier to tell us our room had been cancelled although I never received any contact. I believe our room was likely bribed out. I was offered a couple bottles of water for the inconvenience which I politely refused. Very disappointed in the way this was handled. Still awaiting a refund from Expedia although this process seems very difficult as well.
Expedia Group verified review
best area and hotel we’ve stayed in in columbus. highly recommend
Expedia Group verified review
We actually really liked this hotel! It was super clean, the room was a nice size, and it was quiet! Our only complaint was the breakfast, the restaurant part was kinda pricey and we didn’t get what we asked for when it came out.
Expedia Group verified review
The hotel was very nice overall. Was able to hear a decent amount of noise from neighboring rooms. Pool was not available when we were there and they did inform us before checking in, but not before arriving at the property.
Expedia Group verified review
Pool was closed the whole weekend which was inconvenient especially for the price of the stay. Staff was amazing though.
Expedia Group verified review
Clean and tidy rooms, great staff that knew the surrounding area. Overall great stay for the night.
Expedia Group verified review
Fine
Expedia Group verified review
A Clean, affordable, courteous service. It checked all of my boxes
Expedia Group verified review
All was fine for a short stay but curious if it is now the American hotel normal procedure that the room is not refreshed each day? I would appreciate a response
© 2025 petswelcome.com, Inc. Conditions of Use. Please read before using this site.