PetsWelcome
What Others Have Said
Hilton Garden Inn Champaign / Urbana
1501 South Neil St, Champaign, IL 61820
Excellence
Clean, comfortable, spacious rooms. All staff friendly, courteous and helpful. Above average food quality. Fair price/good value.
Excellent customer service.
Casey was outstanding. We booked through a 3rd party and they took our money but never paid the hotel. Casey spoke with them and straightened it all out and let us check in before everything was ironed out. Hotel was pristine. Best we have been in in a long time.
Expedia Group verified review
Everything was perfect except the breakfast was pretty pricey for the type of food we received.
Hotels.com verified review
Room was fine, breakfast was a waste of money, $17 pp for lukewarm scrambled eggs, over cooked cold bacon and over seasoned potatoes.
Hotels.com verified review
Great stay! Would recommend staying here.
Hotels.com verified review
For the money spent, I would have expected maid service daily. The front desk told me I could not get the buffet; I would have had to order it in advance. There were perhaps a hundred packages of four Hershey’s kisses. Arriving in the evening for my second night, I asked if I could take one. The front desk person told me firmly NO! Ridiculous.
Expedia Group verified review
It's clean and new, so 4 stars. Not 5 because:
-There's zero reason for them to charge for parking because it's in the middle of a giant parking lot, but the receptionist said they will tow if you don't pay. There is a Hilton Homewood Suites right in the middle of the same parking field that doesn't charge.
-There's no Netflix or other streaming options on the TV, just DirectTV.
-They only have super-soft feather type pillows so if you like head support, you are out of luck. The staff was nice and checked the collection but that's all they stock.
Expedia Group verified review
They charged a fee of $6 to park my own car in their parking lot.
Expedia Group verified review
Property and room were clean and comfortable. The only drawback was being charged for parking and a $40 “incidental” fee upon arrival
Expedia Group verified review
The bathroom wasn’t as clean as it needed to me, especially the shower.
The dinning area was arranged oddly and did not seem to be a cohesive space. The coffee was in the middle side edge of the room away from the rest of the drinks and food. You could sit and be waited on or just go get your food. They food was laid out in a strange arrangement.
For a Hilton I expected better quality.
The staff were nice and the hotel was quiet.
© 2025 petswelcome.com, Inc. Conditions of Use. Please read before using this site.