No hacen limpieza en el cuarto. El piso se siente pegajoso. Habia un cucaracho en mi cuarto
jessica
- 04/07/2026
Hotels.com verified review
The bar wasn't stocked, nor was it open.
The breakfast wasn't well-stocked and after we ate, we were brought a bill. I didn't see the part about the breakfast being not included, and that was on me. The bill for $17.99 per person was a little steep for some cut up melon and a small chocolate mufffiin Should have gone to the all you can eat buffet across the parking lot. We did that the second day and enjoyed our full breakfast with made-to-order omelettes.
Also, the front desk arranged for a trash pickup/clean the next day which did not happen.
Won't be staying here again, but liked McAllen.
We'll be back to McAllen, for sure.
Angela
- 03/26/2026
Hotels.com verified review
Comfy and clean
Darren
- 03/11/2026
Expedia Group verified review
Hotel needs some updating, the building is older but the staff are extremely nice. The hotel shuttle is especially awesome…many hotels where I travel no longer provide that service and it was delightfully convenient.