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What Others Have Said
Hilton Garden Inn Chattanooga Downtown
311 Chestnut St, Chattanooga, TN 37402
Very Good
A very nice place to stay. Location was awesome. Staff was wonderful.
Courteous and Kind.
The staff were the nicest and most courteous of literally any hotel stay I've ever had anywhere!
Pleasant
Very helpful staff.
Expedia Group verified review
My small family enjoyed our weekend stay. It’s very close to everything you need if you’re traveling with small children. The discovery center is literally behind the hotel, near the parking lot. The aquarium is near too. Also both places have all day pass, you can leave and come back (so you can enjoy your day without too much thinking) the breakfast was nice as well. The hotel itself was also clean, well kept, very family friendly. There is a small bar and a patio if you like to go outside on property with your drink. We will come back for sure. Our server I forgot her name, I should’ve wrote it down smh but she was sweet too. Even the cook making the omelets was nice too!
Expedia Group verified review
We liked the hotel and it looked like it had recently been remodeled. The front desk staff were very nice. I would say the only thing that was less than ideal is the parking. The hotel shares a very small parking lot with a next door business. Parking is $18/day +tax and you need your room key to enter the parking lot. Oh, and good luck if you want to order Domino's pizza. The front desk gave us the number for the location that delivers to the hotel, but they said they didn't and gave us the number to another location. We called them and they didn't deliver to the hotel either. They gave us the number to the first location we called. We gave up and ate popcorn for dinner.
Hotels.com verified review
Stayed twice in a week on a roadtrip. Staff is super helpful. Rooms are spacious and clean and the menu at their in house restaurant is noticeably inexpensive. Will certainly stay again next time I’m in Chattanooga.
Expedia Group verified review
Staff was great!! Clean and comfortable. I would definitely come back again.
Hotels.com verified review
The staff was nice, especially the young man that checked us out when we left and the restaurant staff.
The room was comfortable, but the floor was sticky (including the carpet) and the bathroom wasn’t well cleaned. The shower had mildew and needed a good scrubbing.
Expedia Group verified review
Just not the best experience overall. The staff was very nice but during my stay the chicken drumstick bones were in front of the lobby doors and I saw staff walking in and out of those same doors. The chicken bones were there throughout my entire stay. My room was ok but when I walked in it was 83 degrees on one of the hotter days in July. The gym was dirty. Overall…I will just book somewhere else next time
Hotels.com verified review
Nice clean hotel and I like that parking is private and gated so vehicles are protected from crime. Breakfast was wonderful. Had gravy and buiscuts pancakes and omelets made to order! Was a up charge though not free . Only thing was I went to take a shower and body wash was empty. That upset me
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