The pool area looked nice. The room was pretty clean. The bartender was very nice and quick service. I did not like the shower and was hard to turn on. I thought i bought the breakfast package but the front desk didnt mention anything and it showed a buffet. Parking was fine.
Michael
- 11/16/2024
Expedia Group verified review
My room wasn’t clean and was downgraded
Dwayne
- 11/12/2024
Expedia Group verified review
Nice people
Adam
- 11/10/2024
Hotels.com verified review
Internet terrible and hot tub not working.
Melissa
- 11/10/2024
Expedia Group verified review
I got the hotel and the staff was not very friendly they had a hard time to communicate in English. I had to ask all questions about the breakfast, pool hours ect because they didn’t provide any of it. I got the the room the smell was equal to something was dead, stained carpet , great water in the toilet, insect in the bathroom. I went downstairs to ask if it could be cleaned or change the room but they told me it’s sold out so i had to find a new hotel. Solo with my 2 toddler. Pretty choked because this hotel was highly recommended. Hopefully I got a full refund but I had to make few calls
Carla
- 11/10/2024
Hotels.com verified review
I only stay for 1 day was emergency have to come back home I told them before I check in that I only need day but customer service state that I have to pay for 2 days anyway call service no one could do anything about service desk say I have to eated wow
kunthea
- 11/10/2024
Expedia Group verified review
Very good experience.
Marytrini
- 11/09/2024
Hotels.com verified review
Cute clean room. Very close walk to Seaworld. Pool was great but way too much chlorine, our eyes were on fire.